Director, Order Management at Anaplan
Minneapolis, MN, US

At Anaplan, we are looking for a self-motivated DIRECTOR, Order Managementto join our growing team at Anaplan to be a member of the global Sales Operations group. The role of Director Order Management has been created to drive development and execution of a best in class order management team. This position reports to the VP of Sales Operations. The Order Management group will support the administration of Anaplan Cloud Software and Professional Services orders on a global basis. 

What you'll be doing:

  • Hire and manage a team of order management professionals
  • Develop and implement end to end order management process
  • Ownership of customer provisioning
  • SOX and internal controls
  • Providing post-sales support on contractual issues such as license transfers and swaps, contract migrations & amendments
  • Be dedicated point of contact for both external and internal customers (Sales/Support/Commercial)
  • Find creative ways to problem-solve

More about you:

  • Prior work experience in order management or accounting strongly preferred
  • Experience with SaaS a plus
  • Experience with of Salesforce and/or Workday is an advantage
  • Bachelor’s degree is required, business or accounting area of study is preferred
  • Quick learner, adaptable and able to use own initiative
  • Team player, proactive and responsible approach to customer support
  • Quality driven with excellent attention to detail
  • Ability to work in international teams and environment
  • Good command of MS Office (Excel, Word and Outlook)

 

Do you align with Anaplan’s Values?

Creative: We see every moment as a chance to learn

Explore all of our Values on Anaplan.com/careers

#AnaplanLOVE 

About Anaplan

We’re building a truly unique technology. From our calculation engine and in-memory data store, to apps and predictive analytics; amazing technology is being developed every day.

We’re addressing a $100B/year problem that all global businesses face. Our mission is to break the traditional business planning mold, currently performed through spreadsheets or legacy systems. Anaplan’s Connected Planning platform is enabling customers to improve decision-making by turning response time into real time.

 With 1,000+ customers and 175+ partners globally, Anaplan’s platform is solving some of the most complex challenges in business. CEOs, analysts, and the press agree—Anaplan is changing the way the world does business.

 Learn about our history, see our recognitions and achievements, and take a look at what it’s like to work at Anaplan.

 Get to know more about working at Anaplan by checking out our social channels.