Director of Produce Merchandising & Category Management at Imperfect Produce
San Francisco, CA, US
About Imperfect
Imperfect is a produce delivery startup on a mission to reduce food waste and to make fresh produce more affordable, accessible, and convenient. We source produce directly from farms, which would otherwise go to waste, and deliver it to customers' doors for an average of 30% less than grocery store prices. Since our start in 2015, our customers have saved millions of pounds of produce from going to waste.
Imperfect is more than just a produce box! In everything we do, we bring an appetite, lead with heart, embrace imperfection, and work to grow the movement. We aim to cultivate sustainable environments everywhere we go–whether in the office, warehouse, or field. By working at Imperfect, you’re helping build a more sustainable and effective food system. You’re helping fight food waste. You’re ensuring farmers are rewarded for their full harvest. You’re improving access to healthy food in food deserts. With each curvy cucumber and misshapen potato, you’re helping shape our world for the better.
We're headquartered in San Francisco with operations in each of our cities: the San Francisco Bay Area, Los Angeles, Portland, Seattle, Chicago, Indianapolis, Milwaukee, San Antonio, and Austin.
We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!
About the Role:
The Director of Produce Merchandising & Category Management is responsible for leading and managing the Merchandising & Inventory Managers located at each of our pack centers across the country. This key role will ensure that the Merchandisers offer an attractive assortment of fruits and vegetables for our customers each week while achieving their respective targets for selling price, margin and competitive pricing.


    • Develop and implement produce category strategy along with pricing and margin metrics
    • Effectively manage and inspire the Merchandising team by providing positive leadership and direction
    • Meet key metrics for subscription revenue/box and margin
    • Ensure that subscription prices meet competitive pricing targets
    • Work with cross-functional teams to minimize customer shorts
    • Identify any key trends in demand and work with Produce Procurement team to source items desired
    • Develop analysis needed to understand and explain performance against key metrics
    • Identify and ensure best practices for Merchandising across all pack centers
    • Improve systems as needed to improve performance and productivity

Skills and Qualifications:

    • 10+ years experience working in produce or fresh food industry
    • Merchandising, Procurement, or Category Management experience desired
    • Experience with retailers or distributors preferred
    • Understanding of e-commerce and curating produce or meal kit boxes
    • Experience with a fast-growing company or start-up preferred
    • Ability to analyze sales trends, pricing, and margins
    • Proficient with excel or Google sheets
    • Solid experience working with ERP systems like Netsuite

About You:

    • You thrive in a fast-paced environment and adapt to change easily
    • You’re data-driven and use a quantitative approach to guide-decision making and to define and track your KPIs
    • You love working in and managing a team, and work as both a player and coach; you love seeing your team succeed and celebrate their wins while helping them to learn from their losses.
    • You’re passionate about our mission to fight food waste

Details of Position:

    • Reports to the Vice-President of Supply at our San Francisco Headquarters (Bayview)
    • Salary and employee stock options commensurate with experience
    • Competitive benefits package provided, including healthcare, vacation days, and a free weekly Imperfect box!
    • Domestic travel required
    • Exempt, salaried position

Physical Requirements:

    • Sedentary work; predominantly involves sitting most of the time
    • Standing desks and / or other ergonomic accommodation is available upon request
    • Walking, climbing stairs, and standing are required only occasionally
    • Regular work with computers, including keyboards, mouses, and screens
    • Regular use of mobile devices, including smartphones and tablets also required
Individuals seeking employment at Imperfect Produce are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.