Director of Technical Operations at Valimail
San Francisco, CA, US
The Director of Technical Operations will be responsible for providing strategic vision over application operations with a focus on automating the software delivery process. The Director of Technical Operations leads the design, build, and operational management of highly secure and scalable software and works to guarantee the reduction or removal of bottlenecks and inefficiencies in the software delivery process.
 
They will implement tools and automated workflow capabilities that enable the software engineering teams to test, promote, and release code in a rapid, scalable manner. The Director Technical Operations builds, configures, and maintains the frameworks, tools, and systems that drive optimal performance and leads the design and implementation of real-time systems monitoring.
 
Valimail is a fast growing, venture funded startup and the leader in Email Authentication as a Service. Here is your chance to be in on the ground floor at an important technology innovator and to help create a major business service category.
 
What You’ll be Doing :
 
-Manage and contribute in the Technical Operations team to maintain and build out our infrastructure and servers.
-Lead and manage, as well as participate in writing automation.
-Lead capacity planning, provisioning and scaling of the application infrastructure including cost benefit analysis of vendor offerings.
-Implement uniform best practices for Operations across our applications in order to improve availability, security, transparency and incident response.
-Measure and report progress against targets for improvement in cited areas.
-Evolve infrastructure, server, deployment strategies and testing to support our goal of 100% up time and quick turnaround of deployments for the engineering organization.
-Continuously improve our infrastructure to be east to deploy, scalable, secure and fault tolerant.
-Drive the process in which our Tech Ops team operates and iterates/releases.
-Collaborate with architects, software engineers and service providers to improve software delivery, configuration, monitoring and operation.
-Identify Operations staff development needs and implement a plan to grow and/or train staff in applicable skill sets, specializations and certifications.
-Help ensure information security best practices for our Hosting infrastructure.
-Evolve infrastructure, server, deployment strategies and testing to support our goal of high availability as well as quick. turnaround of internal deployments for the engineering organization.
-Respond to emergencies and build solutions drawing on your years of infrastructure experience.
-Handle capacity planning, provisioning and scaling of the application infrastructure.
-Develop high level design interaction diagrams, system functionality changes and robust change management processes.
 
 
About You :
 
-Highly qualified Director of IT/DevOps with a broad knowledge of hardware, software, network, and cloud technologies to provide a powerful combination of analysis, implementation, leadership and support to drive business forward via cutting edge technology stacks.
-Proven ability at implementing technology based solutions to address complex information requirements.
-Extensive experience in Windows, Linux, AWS Cloud, CDNs, Build pipeline automation, and network/server infrastructures.
-Managed and mentored Operations/DevOps teams to increase efficiency while cultivating a work friendly and productive atmosphere.
-Solid understanding of Disaster Recovery, Business Continuity of Operations strategies, and SLAs.
 
Leadership:
 
-Highly Communicative – Encourages over communication within teams to reduce inefficiencies and ensure clarity.
-Scrum Management – Led daily stand-ups for dev and ops teams to minimize issues and blocker interference with ongoing SDLC.
-Exudes confidence and shows commitment to assigned tasks, initiatives, and the larger business picture.
-Maintains positive attitude to promote team motivation towards continued success.
-Creative thinker and problem solver.
-Passionate about Technology. Always eager to learn about the latest and greatest and not afraid to take risks when necessary.
-Approachable, Organized, Accountable.
-Excellent oral and written communication skills.