Event Coordinator - Freelance at Zwift
Long Beach, CA, US

What you’ll do:

Responsible for management and coordination of the 1000+ weekly events on Zwift within our dedicated Events Management tool. Most our existing Group Rides, Group Workouts, and Races are updated each week based on requests from the community organizers. We are also constantly adding and removing events based on both internal Marketing & Business Development and external community requests. The core requirement of this job is clerical work and detail-oriented data entry within a dedicated web-based management system.

 

  • Assist Zwift Online Event Team with the management of existing Group Rides and Races.
  • Work with Event Team on handling responses to new event requests from existing groups and also new event requests directed to events@zwift.com
  • Assist Event Team with management of events@zwift.com emails via the Front application.
  • Coordinate with Member Experience Team on feedback from event leaders and participants.
  • Work to help identify rides that Zwift should support actively via social channels.
  • Work to identify rides with poor track records of performance or which otherwise do not favorably support the larger Zwift sense of community.
  • Proofreading & polishing of event descriptions/titles with Game Team to fit overall game-team goals for look-&-feel of events feed in ZC.
  • Identify underserved spots on the existing event calendar & work to fill them
  • Work with Event, Game, and Member Experience Teams to collect and evaluate feedback from event organizers regarding the upcoming club/group functionality.

WHAT WE’RE LOOKING FOR:

  • Detail-oriented person comfortable working with and managing large quantitative/qualitative data sets.
  • Strong organizational and communication skills.
  • Google Sheets and Excel familiarity a plus.
  • Experience in copy-editing or attentiveness to spelling and grammar.
  • Familiarity with Front, Zendesk or a similar shared-inbox program a plus.
  • Comfortable interacting with customers via email.

Top 5 Reasons We Think You'll Love It Here:

  • Great Employee Fitness Program
  • Amazing office location on the 18th floor with a killer view
  • Full benefits package
  • Awesome team of diverse individuals that love what they do
  • Did we mention that we ride bikes and run at work?

Zwift, Inc. is an Equal Opportunity Employer.