Account Manager, Large Client Solutions at Nextdoor
Chicago, IL, US

Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.

We are looking for an Account Manager to help our strategic advertising partnersmanage and grow their advertising campaigns on Nextdoor.  You’ll work closely with clients and agencies to develop and execute advertising buys on the platform, while also partnering with product management and engineering teams to provide feedback on campaigns and identifying opportunities to implement solutions to improve the efficacy of our team and product. If you're great with people, insanely detail-oriented, a creative problem solver come join our ‘hood!

Responsibilities:

  • Build and manage strong relationships with advertising and agency partners
  • Provide excellent customer service to Nextdoor advertising partners by developing effective campaigns and recommending best practices
  • Execute, optimize and analyze advertising campaigns on Nextdoor using internal tools and dashboards
  • Manage all aspects of the campaign, from the initial contract to final billing needs while proactively monitoring and solving campaign-related issues in a timely manner
  • Develop strong product and technical expertise with the ability to educate partners on the Nextdoor platform
  • Provide valuable feedback to internal product teams as well as identify and implement internal process improvement that will help scale our business

Requirements:  

  • 5-7 years experience in account management or other client-facing media role
  • Experience with analyzing data to deliver actionable insights
  • Experience developing and executing media/marketing/social campaigns
  • Ability to thrive in a fast-paced and high-volume environment
  • Ability to manage multiple projects while maintaining strong attention to detail
  • Self-motivated and comfortable dealing with ambiguity
  • Positive attitude and team-oriented mentality

Benefits:

  • 100% company-paid health insurance premiums (medical, dental and vision) for you and your family
  • Paid vacation and company holidays
  • 401K plan
  • Commuter benefits through Discovery Benefits
  • Fully stocked kitchens with drinks, snacks and candy
  • The option of an adjustable standing desk