Software Engineer - DevOps at SendBird
Seoul, KR
At SendBird, we are building the most scalable and powerful chat API in the world. We have customers from over 150 countries around the world serving a truly wide-range of use cases across communities, marketplaces, on-demand services, games, and ecommerce.
 
We are working with some of the hottest (and the toughest) customers in every industry, and since graduating Y Combinator in 2016, SendBird has become one of the fastest growing startup in Silicon Valley.
 
SendBird is headquartered in San Mateo, California and has its APAC office in Seoul, South Korea.
 
The engineering team at SendBird is solving some of the biggest challenges related to building a reliable, feature-rich, and scalable real-time conversational experiences across different platforms.
 
The challenges range from building a platform that can scale to some of the largest userbase across distributed environments with optimal latency, creating a feature-rich, yet lightweight and high performance client-side SDK, and building products and services that can help customers incorporate real-time conversational technologies more rapidly.
 
You will be participating in building the best real-time conversational products and solutions possible. You are expected to learn and expand on your engineering knowledge and experiences to build a world-class product that solves difficult problems of our customers, and make it as easy as possible for the customers to harness the power of real-time chat.
Roles & Responsibilities
  • Lead and serve a team of sales engineers. 
  • Establish a standard of excellence for the sales engineering function. 
  • Develop, coach, and direct the sales engineers on your team to be successful, one deal at a time
  • Provide additional sales engineering firepower on key accounts
  • Be a technical authority and thought leader. 
  • Manage alignment between the sales and delivery teams
Key Qualifications
  • Successful track record of building geographically distributed, high integrity sales engineering teams
  • Professional experience in a client-facing technical role (as a developer, consultant, etc.)
  • Full-stack software development experience a huge plus
  • Strong project management skills
  • Strong presence and presentation skills, suitable for executive level conversation
Bonus point
  • Experience building chat/messaging system
  • Experience in various languages and frameworks
  • Understanding of modern technology capabilities related to DevOps, Cloud, & CICD
  • Experience with configuration management tools