Content Writer, Email & Messaging at Canva
Sydney, AU
At Canva, we work every day to make a significant, positive impact on society. Our mission is to democratise design and empower creativity for anyone and everyone. Launched just over 4 years ago, Canva provides an easy-to-use online graphic design tool that is used by more than 10 million users across the world. Canva is currently one of Australia’s hottest technology startups and has been ranked #1 Australian Workplace in Technology by JobAdvisor for the second year in a row.
Canva’s entire vision revolves around “empowering the world to design”, but this happens through many channels and experiences—all of which require exceptional content. Content with a strong voice and empathy for our users is crucial for us to deliver on this vision.
The Role
Are you a passionate writer who adores creating content and would love to work in a high-growth tech startup? If you are looking for a chance to write diverse and creative content for millions of people on one of the fastest growing platforms in the world, we would love to hear from you.
As a Content Writer at Canva, it’s your mission to create content that makes complex things simple and to give ordinary people the ability to make extraordinary things. We place a strong emphasis on the success of our users, and content in all forms has a big impact on that. This means content producers are involved in helping to define Canva’s user journeys—ensuring that our customers receive a high-quality experience. This could include copy for email campaigns, in-app messages and instructions, mobile push campaigns, long-form articles, playbooks, style guides, ebooks, social media, video script writing, lesson plans, surveys, landing pages and webinars.

You'll love this job if:

  • You enjoy writing high quality and timely content like emails, mobile push campaigns, mobile newsfeed cards, video scripts, educational content, landing pages and in-app micro-copy.
  • You have a passion for showcasing your storytelling in ways that can help grow a business: writing email drips, campaigns and newsletters, CRO and Sales skills.
  • Coming up with new ideas excites you, as you’ll be developing prototype content for new experiments.
  • You like a strategic approach, rather than just churning out content for the sake of it. We’re focussed on content with impact.
  • You are able to develop content quickly and strategically for split testing.
  • You want to create content that will reach tens of millions of global users.
  • You flourish in team environments, where you are collaborative and flexible with your writing style to resonate with our users.
  • You love to write in different styles for different audiences.

What you'll learn:

  • The growth mindset that has allowed Canva to reach 10 million monthly active users.
  • How to analyse data in order to measure the impact of your content.
  • How to experiment with different approaches, to see what is most effective. We pride ourselves on being agile and flexible.
  • Wider digital marketing principles.
  • The inner workings of one of the world’s fastest growing companies.

What we look for:

  • At least 2 years of professional content writing experience.
  • Proven understanding of digital marketing specifically in relation to content and email marketing.
  • Ability to write and deliver high-quality content for multiple channels and mediums in a timely manner.
  • Demonstrate a versatility of writing styles that appeal to various target markets.
  • Very collaborative and solution-focused approach.
  • Passionate about great content and how it contributes to an amazing user experience and enables the growth of the product.
  • Good understanding of how to read data to map out customer journeys and touchpoints.
  • Excellent interpersonal and communication skills.
  • Thinks holistically when writing content and how each content piece works together to tie into the overarching content strategy.
  • A good understanding and ability to think about customer lifecycles and the importance of content in the user journey.


  • Competitive salary, plus equity options
  • Flexible working hours, we value work-life balance
  • In-house chefs that cook delicious breakfast and lunch for us each day
  • Fitness membership allowance, plus free Yoga and Boxing Gym membership
  • Generous parental leave policy
  • Pet friendly offices including a garden, climbing wall, unisex toilets
  • Sponsored social clubs and team events
  • Fun and quirky celebrations