Product Quality Engineer at Eero
San Francisco, CA, US

eero is looking for a Quality Engineer who’s passionate and takes great pride in launching high quality products into the consumer market.  The position will collaborate with cross-functional team members to establish product design and performance validation testing requirements, performance and diagnostics criteria to ensure that product is ready for production.

The ideal candidate will be able to manage several high priority activities including develop presentations and reports, interact and provide direction to CMs, JDMs and/or ODMs based in Asia Pacific, lead and facilitate resolutions for issues, approach and methodology disputes among internal team and others including suppliers and manufacturing partners.  In addition, the position will be able to travel to Asia Pacific to facilitate and manage the validation, performance and reliability test processes, and ensure process effectiveness and compliance by the manufacturers, suppliers and eero operations.


What you’ll do:

  • Own the creation, definition and implementation of test and inspection processes for incoming materials (IQC), work-in-process (WIP) and finished goods (FG), including all necessary Reliability test specification, validation and qualification activities.
  • Contribute to the product quality criteria and determine if the product meets expectations.
  • Work independently and with project team members to develop, design, control and meet deliverables, including quality plans, Reliability test plans, manufacturing and inspection documentation and test methods.
  • Collaborate with technical teams to perform root cause failure analysis and implement corrective and preventive actions to preclude recurrence.
  • Support implementation of closed-loop system on product related issues during EFFA (Early Field Failure Analysis) phase as data are collected and reported via social media, customer support and the RMA centers.
  • Respond to manufacturer audit findings by proposing and implementing necessary corrective and preventative actions.
  • Review and verify non-conforming materials to initiate and drive associated corrective actions as required.
  • Perform final product release activities in accordance with established procedures, production schedules and gate exit requirements.
  • Develop and prepare documentation, post reports, drive quality metrics and communication
  • Drive respective teams responsible for issues until a decision or solution is reached
  • Track issue and task progresses in Jira and understand BOM components and layout with a PLM system (i.e. Arena, Agile, etc.)

 We're looking for someone with:

  • BS degree in Quality/Electrical/Mechanical Engineering
  • 5+ years of experience in electronics manufacturing; experience with Sensors, RF and/or Wi-Fi based products will be a plus 
  • Experience with industry standards (IEC, UL, ASTM, ANSI, TUV, ISO, IPC, MIL, etc.)
  • Proactive self-starter with a willingness to learn and grow attitude
  • Effective presentation and project management skills
  • Demonstrated problem solving and root cause analysis skills
  • Ability & willingness to travel as required for up to 25%