Manager, Sales Development at Poppin
New York City, NY, US

Poppin is looking for a strategic and experienced Manager, Sales Development to lead our SDR team across the multiple markets across the country. This position will lead the strategic initiatives that drive outbound lead generation and inbound conversions for our growing sales organization, while mentoring team members and serving as the bridge between the Sales and Marketing departments. The Manager, Sales Development will be a hands-on manager, leading the team by example, giving direction and coaching to team members on prospecting skills while meeting assigned goals.

Responsibilities:

  • Train and mentor our Sales Development Representatives (SDRs) on existing outreach tactics, time management, objection handling, prospecting tactics, upselling and active listening skills
  • Drive operational excellence through constant process innovation and creative incentives
  • Help develop career paths for SDRs to further their professional growth
  • Nurture SDR talent to build a bench of prospective Account Executives 
  • Maintain ongoing analysis of inbound and outbound lead generation performance/efficacy
  • Partner with Marketing, CRM, and Creative teams to leverage data and better inform SDR team strategy, including segmentation and personalized outreach to support company-wide marketing campaigns with consistent and efficient customer information exchange
  • Partner with additional Sales leadership to strategize and optimize entire sales pipeline activity while working to improve the lead conversation hand off process to ensure optimal customer experience
  • Embody Poppin’s core values and act as a brand ambassador both internally and externally

Qualifications:

  • 2-4 years of management experience in Sales or Sales Development
  • A minimum of a bachelor’s degree preferred
  • Experience growing and scaling a successful Sales Development team
  • Proven track record establishing, achieving or exceeding measurable goals
  • Experience in startup environment (preferred)
  • Experience successfully working cross-functionally across multiple departments within company (i.e. Marketing, Technology, CRM)
  • Proficiency in Microsoft Excel and CRM Database experience (Netsuite or Salesforce preferred)
  • Excellent communication and organizational skills
  • Positive, enthusiastic team player