Director of Sales Operations at Spiceworks
Austin, TX, US

***This position is based in Austin, TX.***


Who you are: Can you drive sales effectiveness, productivity, and operational efficiency throughout a global sales team? Do you have a proven track record of helping teams achieve consistent and predictable revenue and profitability goals? Are you excited to join and create a team culture that’s innovative, accountable, customer-oriented and results-focused? If you enjoy a dynamic, collaborative work environment where you can make a mark, Spiceworks just might have your dream job! As Leader of our Sales Ops team, you’ll partner with sales leadership to drive process optimization, territory and quota development, forecasting, sales compensation, and overall Salesforce impact. You’ll develop selling tools and content that improves the readiness of the sales force to communicate our value proposition. As you work closely with internal stakeholders, you’ll ensure that appropriate objectives and priorities are enabled within sales. To do this, you’ll build partnerships across product, marketing, client services, and finance.


Think you’re ready to join the Spiceworks team? Apply now!


Who we are: Spiceworks has been connecting the IT industry since 2006. We’ve grown into a global IT marketplace, powered by millions of tech buyers and sellers who rely on each other to get their jobs done. This tight-knit community trusts Spiceworks to connect them with the right insights, tools, and experts when they need it most. 


Why Spiceworks? No one joins us just because they want a job. Spiceworkers join us to wake up every day inspired to know they make a difference. How? By interacting directly with the people who use technology to transform their organizations, communities, and the world, every day. We’re passionate about helping tech professionals and tech brands drive their businesses forward by connecting them to the right resources at the right time. 


In short, we’re building the biggest IT marketplace on the planetWe’re going to keep changing this industry for the better (and have a blast doing it)! 


Your day-to-day (as a Leader of Sales Operations & Enablement, you’ll):

  • Drive the operational cadence of the revenue team, including weekly meetings that track sales team performance and the execution and effectiveness of key go-to-market initiatives.
  • Work closely with sales leadership to establish sales competencies to ensure attainment of skills, knowledge, tools, and processes required to be successful.
  • Foster an environment that inspires an enthusiastic, innovative, and highly motivated sales force.
  • Manage the efficient allocation of technology, support, and training resources impacting the sales organization.
  • Partner with our Talent team to ensure recruiting and ramp goals are attained.
  • Lead process optimization, job design, and training for the sales department.
  • Enable the design of creative solutions to reach strategic business goals and to establish policies and procedures for sales operations.
  • Incorporate Client Success and Delivery processes into the revenue team operational cadence and reporting.

Financial Management:

  • Work in concert with FP&A to design and lead sales planning, quota setting, and management of attainment.
  • Responsible for commissions and incentive reporting. Ensure territory/region alignment and lead incentive plan and quota setting in conjunction with our finance team.
  • Coordinate sales forecasting, metrics development, trend reporting, and analysis and communication to sales management.
  • Proactively monitor sales organization efforts, and identify opportunities for sales process improvements.
  • Implement technologies to monitor the sales organization through sales reports and other intelligence.


What does it take to do this job?

  • 15+ years of progressively increased responsibilities in sales operations, finance, and/or strategy experience.
  • Minimum of 5 years of leading a successful strategy and operational team.
  • Bachelor's Degree required; MBA strongly preferred.
  • Proven people leader who is capable of coaching to top performance.
  • Proven success leading sales transformation programs with the ability to track revenue, margin, and results to the change initiative.
  • Strong ability to influence and manage teams without direct reporting lines.
  • Exceptional communication skills with ability to frame and lead global change initiatives.
  • Data driven decision maker who leverages insights in strategy development and decision making.
  • High-energy, high-integrity individual who can simultaneously drive change while preserving company culture.
  • Track record of incubating, growing, and accelerating revenue. Highly adept at strategic sales planning.
  • Versatile at navigating the intersection of sales, finance, marketing, and operations.