Delivery Dispatcher at Imperfect Produce
San Antonio, TX, US
About Imperfect
Imperfect is a produce delivery startup on a mission to reduce food waste and to make fresh produce more affordable, accessible, and convenient. We source produce directly from farms, which would otherwise go to waste, and deliver it to customers' doors for an average of 30% less than grocery store prices. Since our start in 2015, our customers have saved millions of pounds of produce from going to waste.
Imperfect is more than just a produce box! In everything we do, we bring an appetite, lead with heart, embrace imperfection, and work to grow the movement. We aim to cultivate sustainable environments everywhere we go–whether in the office, warehouse, or field. By working at Imperfect, you’re helping build a more sustainable and effective food system. You’re helping fight food waste. You’re ensuring farmers are rewarded for their full harvest. You’re improving access to healthy food in food deserts. With each curvy cucumber and misshapen potato, you’re helping shape our world for the better.
We're headquartered in San Francisco with operations in each of our cities: the San Francisco Bay Area, Los Angeles, Portland, Seattle, Chicago, Indianapolis, Milwaukee, San Antonio, Austin and Baltimore.
We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!
As the Delivery Dispatcher for our operation in San Antonio, you are directly responsible for overseeing and assisting in the daily delivery of our boxes. You will manage, mentor, and develop a team of drivers who ultimately ensure that our customers have a great experience when they open their boxes.
This is an exciting time to join the team because you will play a huge part in shaping this operation and building a blueprint for future launches in new cities. You will be reporting to the General Manager and assisting him / her in ensuring a successful assembly and delivery of produce boxes from our warehouse in San Antonio, TX.

Daily Responsibilities

    • Overseeing all our drivers from load-out
    • Planning routes with our system
    • Respond to calls from drivers on their routes who need support
    • Communicate with Customer Care team on any customer delivery issues and failed deliveries
    • Staff the routes and assign routes to drivers daily

About You

    • 2+ years experience in dispatching / driving role
    • Working knowledge of optimization techniques and process flow improvements
    • Experience managing a nimble, fast-growing team
    • Computer skills, particularly excel
    • Excellent written and oral communication skills
    • Energetic and excited about Imperfect
    • Highly organized and strong attention to detail
    • Ability to multi-task
    • Excels at independent, unsupervised work

Details of Position

    • This position reports to the San Antonio General Manager.
    • Salary and employee stock options commensurate with experience. Health care, vision and dental provided.
    • Position is based out of our Texas warehouse in San Antonio, TX. Interviews given on rolling basis as applications come in.
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.