Director, Strategic Programs at Upserve
Providence, RI, US
Upserve Inc, seeks Director of Strategic Programs for Providence, RI office to provide leadership in the analysis, design, recommendation, and implementation of strategic organizational changes to facilitate optimal business operations; and lead the successful implementation of cross-functional, high-impact strategic initiatives to analyze, design and improve business processes, technology, services, and systems of engagement and ultimately enable revenue growth and accelerate company profitability and efficiency.

The position requires a Master's degree, or foreign equivalent, in Business Administration or a related field plus four (4) years of experience in providing management consulting services. The position also requires 4 years of experience in each of the following skills, which may be gained concurrently:

  • Building financial models with sensitivity analysis, scenarios, Time Series forecasting using ARIMA, CHAID, CART, Random Forest, Econometrics, TCO Models and Monte Carlo simulations.
  • Building financial models and validate hypothesis using Big Data and data analysis tools such as R, RDBMS, SQL, Python, SAS, Google Big Query, and Tableau.
  • Developing value cases to justify investments using metrics such as NPV, IRR and balanced scorecard.
  • Performing customer analytics using statistical models such as Regression model, Conjoint Analysis, Cluster Analysis, Discriminant Analysis, and Logistics Regression.
  • Conducting Root Cause Analysis (RCA) of key business technology and customer issues using frameworks such as Fishbone and drive quality improvements, continuous improvements, and process optimization using Capability Maturity Model (CMMI).
  • Conducting data/statistical analysis using advanced excel formulas and using conditional, Vlookups and Hlookups, sorting and filtering, array formulas, pivot reporting, and conditional formatting.