Product Operations at Canva
Beijing, CN
At Canva, we create tools that empower the world to design. Our mission is to democratise design and empower creativity for anyone and everyone. Inspired by a team of talented thinkers, an amazing culture and remarkable growth trajectory – we’re out to change the world, one design at a time.As a part of the team, your mission will be to provide Canva users with ‘everything they need to create a beautiful design’. You’ll do this by working with a talented team of designers, copywriters and content specialists to expand our layout collection to offer the perfect design for every creative need. You’ll be part of an exciting project with many moving parts. You’ll get exposure to the way content, product and design work at Canva, and get in at the ground floor of a rapidly growing team.

The Role

  • Act as Canva China’s primary product operation specialist, be the coordinator for multiple teams including product, growth, content and engineering
  • Build various product operation processes and constantly improve/automate them.
  • Prioritise different tasks, come up with solutions to solve urgent situations and apply reflective thinking to solve issues in a systematic way
  • Create monthly marketplace content creation plans and constantly follow up to deliver the results
  • Work with a dynamic team of designers, copywriters and content specialists who create all of the beautiful layouts you see inside Canva. Own the end to end process – helping prioritise which layouts to create, contributing your organizational prowess to the layout creation process, and helping make sure all designs are logically organized inside Canva
  • Assist product managers on ad-hoc tasks

About you

  • Attitude: Comfort with ambiguity, you enjoy dealing with uncertain situations and are able to find solutions even without perfect precedents or direction. However, you are also very detail-oriented and thrive on an environment in which you’re juggling many tasks/stakeholders simultaneously. You are passionate about technology and consumer-internet companies, ideally Canva or design software companies.
  • Also, we’d love it if you had…
  • Ability to think fast, execute and get things done with the resource you have. Have a problem-solving and results driven mindset
  • Tech-savvy – coding experience isn’t necessary, but technical ability is important. Knowledge about CSS/HTML/JSON/MySQL is a plus
  • Technological aptitude to manage spreadsheets, documents, and collaborative online forums (MS Office, Google Docs). Being a spreadsheet magic master is a plus.
  • Outstanding written and verbal communication skills in both English and Chinese.
  • Effective organisational skills and the ability to collaborate with stakeholders teams, working on consistently efficient issue resolution.
  • Great attention to details.
  • Experience working in internet companies is a plus