Senior Research Associate at Spiceworks
Austin, TX, US

**This position is based in Austin, TX**

Who you are: Do you lie awake wondering how people’s perceptions and beliefs shape their behavior? Are you an analytical thinker with insatiable curiosity? Spiceworks just might have your dream job! We’re looking for a Senior Research Associate to join the Spiceworks Research & Analytics team – an exciting position where you’ll support all phases of custom quantitative and qualitative research from design through to delivery.

Who we are: Spiceworks has been connecting the IT industry since 2006. We’ve grown into a global IT marketplace, powered by millions of tech buyers and sellers who rely on each other to get their jobs done. This tight-knit community trusts Spiceworks to connect them with the right insights, tools, and experts when they need it most. 

Why Spiceworks? No one joins us just because they want a job. Spiceworkers join us to wake up every day inspired to know they make a difference. How? By interacting directly with the people who use technology to transform their organizations, communities, and the world, every day. We’re passionate about helping tech professionals and tech brands drive their businesses forward by connecting them to the right resources at the right time. 

In short, we’re building the biggest IT marketplace on the planet. We’re going to keep changing this industry for the better (and have a blast doing it)!

Your day-to-day (as a Senior Research Associate, you’ll):

  • Assist the Spiceworks research team in executing qualitative and quantitative market research studies for Spiceworks customers, including:
  • Conducting secondary research, support discussion guide and survey design
  • Coordinating with vendors on project setup and bid requests
  • Coordinating with internal teams on project setup & testing
  • Testing online surveys for quality assurance
  • Drafting tab plans/data processing specifications
  • Monitoring data collection
  • Coordinating online focus groups and in-depth interviews
  • Managing materials for focus groups and in-depth interviews
  • Developing research reports
  • Working hard, having fun, staying calm, and getting stuff done in a fast-paced

Qualifications: What does it take to do this job?

  • 3-5 years’ experience in market research — preferably tech and B2B related
  • Experience with both qualitative and quantitative research a huge plus
  • Advanced understanding of market research – sampling, survey development, data analysis and writing reports of research findings
  • Strong analytical skills and the ability to dissect data to tell a compelling story
  • An interest in technology and IT
  • Strong project management skills — you can multi-task and complete complex projects flawlessly and under tight deadlines
  • Outstanding verbal and written communication skills
  • Inherent curiosity, critical thinking, and a passion for data-driven decisions
  • Proven ability to work in a fast-paced environment and commitment to get the job done
  • Proficiency in MS Excel, Word, PowerPoint
  • This position reports to the Manager of Research.