Ad Operations Manager at Nextdoor
Chicago, IL, US

Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.

We are looking for a Ad Operations Manager to help us flight and manage advertising campaigns on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you.

Responsibilities:

  • Build, flight, QA, and manage advertising campaigns on Nextdoor
  • Monitor and solve campaign-related issues
  • Work closely with product management and engineering teams to provide feedback on campaigns and our ad platform
  • Identify opportunities to implement solutions to improve the efficacy of our team and product
  • Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests

Requirements:  

  • 2+ years experience in ad operations, account management, project management, or other client-facing operational role
  • 1+ years experience in programmatic buying (knowledge of programmatic including DSP, SSP, and DMP technology)
  • High-level verbal and written communication skills
  • Exceptional organization and time management skills
  • Ability to thrive in a fast-paced, high-volume, and deadline-driven environment
  • Demonstrated problem solving and troubleshooting skills
  • Strong Excel skills (pivot tables, VLOOKUP, macros)
  • R, Python, or SQL skills a plus
  • Experience trafficking/managing campaigns with a strong knowledge of ad platforms a huge plus

Benefits:

  • 100% company-paid health insurance premiums (medical, dental and vision) for you and your dependents
  • Paid vacation and company holidays
  • Catered lunch on Wednesdays
  • Monthly gym stipend
  • One time cell phone & headphone stipend
  • Annual learning and development stipend
  • Pre-tax commuter benefits
  • Health FSA
  • Fresh fruit water and an infinite stream of freshly roasted coffee
  • 401K plan