Head of People Operations at Nextdoor
San Francisco, CA, US

Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to be the essential local app for neighbors to build connections, stay informed, and help each other in their everyday lives.

We’re looking for a passionate, high energy, humble leader who gets excited about creating and implementing global, best-in-class programs and processes.  You should love to bring structure and scale to complex growth challenges and be skilled at designing global strategic initiatives but also willing to roll up your sleeves to get stuff done!  You thrive in a fast paced and collaborative environment where the work you do has a direct impact on the company’s purpose and growth.

Reporting to the Head of People, you will have strategic and operational oversight for global people programs and processes at Nextdoor across a variety of topics (systems & data, benefits, immigration, policy, process & compliance)

Responsibilities:

  • Implement and optimize people systems for domestic and international growth, ensuring the highest data integrity as we scale
  • Develop and manage thoughtful, scalable, global HR policies and procedures that shape the employee lifecycle
  • Maintain knowledge and understanding of regulations, laws and industry best practices to ensure compliance with all applicable international, federal, state, and local employment laws
  • Partner with Finance, Legal and People to establish a scalable process for new country launch/entry as it relates to the G&A functions
  • Partner with global benefits brokers/vendors to review, update and administer benefits policies and programs, ensuring programs are competitive, compliant and scalable
  • Establish and lead our immigration and relocation policies and programs, in partnership with legal counsel
  • Partner with IT to create and oversee a technology roadmap across recruiting and HR team

Qualifications:

  • 8+ years experience in HR/People Operations, preferably in a tech start-up environment
  • Experience managing people, preferably 5+ years and global management experience a plus
  • Proven track record of implementing and scaling people processes, operations and systems
  • Strong project management skills - ability to handle multiple projects at once and competing priorities.  Organized, extremely detail oriented and execution focused a must!
  • Advanced knowledge of HR compliance, employment laws, best practices and industry standards
  • Understand and appreciate cultural differences and diversity when building global People programs and policies
  • A flexible leader who can operate at a strategic level but also perform all operational/tactical responsibilities
  • Superior communication skills and are comfortable talking to a wide range of people across all levels of the organization

Benefits:

  • 100% company-paid health insurance premiums (medical, dental and vision) for you and your dependents
  • Paid vacation and company holidays
  • Free catered dinners Monday through Thursday and catered lunch on Wednesdays
  • Monthly gym stipend
  • One time cell phone & headphone stipend
  • Annual learning and development stipend
  • Two paid volunteer days off
  • Pre-tax commuter benefits
  • Fully stocked kitchen with drinks, snacks and candy
  • La Marzocco espresso machine with Blue Bottle coffee
  • Health FSA
  • 401K plan