Project Coordinator at Poppin
New York City, NY, US

Poppin is looking for an ambitious and determined Project Coordinator to join our Project Management team in our New York Office/Showroom. As a Project Coordinator you will be interacting daily with our clients and internal sales team to provide an exceptional customer experience. You will also be corresponding with our internal operations team, installers and 3rd party vendors to ensure a smooth delivery process. As a Project Coordinator you must be able to multitask various projects and thrive in a fast-paced work environment.

Responsibilities:

  • Coordinate with clients and installers to receive large furniture deliveries
  • Accurately track and trace product shipping from multiple warehouses to ensure on-time delivery
  • Oversee order management in CRM i.e. adjusting SKUs, warehouse locations, and ship methods
  • Provide onsite support at installations
  • Assist client inquiries via troubleshooting over the phone or in-person
  • Work with clients to report damaged or missing items
  • Process and track customer returns
  • Arrange installation quotes for the US and international freight shipping quotes to Canada
  • Assist with large scale projects and special assignments
  • Oversee Poppin Showroom refreshes

Qualifications:

  • A minimum of a Bachelor’s degree preferred
  • A minimum of 1 year of experience in an order management role preferred
  • Successful track record working in a fast-paced environment
  • Proficiency in Microsoft Office Suite and G-Suite
  • Exceptionally strong organizational skills and oral/ written communication abilities
  • Ability to travel regionally on an as needed basis 

 

ABOUT POPPIN:

We believe that outfitting your office should be easy—that's why we’ve reimagined the way people shop for their workspace. By eliminating middlemen, we’ve created a complete collection of commercial-grade office furniture and supplies while lowering prices and reducing delivery times. From startups to Fortune 500 companies, businesses rely on Poppin for complete workspace solutions to help build their brand and culture.

Recognized by Crain’s as one of NY’s fastest-growing businesses, we have furniture showrooms in New York, San Francisco, Los Angeles, Boston, Washington D.C. and will have two more locations by the end of 2019. Our award-winning products are used in over 20,000 offices and sold in 3,000 retail locations nationwide.

“Work happy” isn't just our tagline, it's our ethos. We offer our team a mix of traditional and unconventional perks, and pride ourselves on providing top-notch benefits.