Sales Manager - US at SendBird
San Mateo, CA, US
We are looking for a Sales Manager who can lead, motivate, and organize our fast-growing Americas sales team. This role is directly responsible for overseeing the activities and performance of AE/SAE; developing the sales strategy, setting sales goals, account planning, overseeing sales activity, and providing coaching and support.
WHAT YOU WILL DO
  • Lead a team of Account Executives to successfully sell our #1 chat API throughout North America.
  • Help develop talent to advance with their desired career progression.
  • Empower your direct reports to succeed through training & motivation.
  • Join calls & help AE’s remove barriers while improving their deal & customer management.
  • Make sure your AE’s are product experts (and you are a product expert). Identify strengths and weaknesses in your respective AE’s & coach appropriately.
  • Create a detailed, accurate and predictable sales forecast.
  • Monitor and report on quota attainment on a weekly, monthly, quarterly and annual basis.
  • Give actionable steps to improve and track progress across weekly 1:1s.
  • Grow your management skills by working with our Director of NA & VP of Sales.
EXPERIENCE & SKILLS
    • 3+ years of people management experience.
    • 5+ years of experience closing complex deals.
    • 10+ years of sales or related experience.
    • Proven track record managing Sales teams with Technical face to face sales experience working with developers and product managers.
    • Demonstrated ability in managing sales teams that close large complex deals.
    • Exceptional verbal and written communication skills.
    • Understanding of SDK/API business and/or a quick learner in B2B technology product space.
    • Relentless work ethic and dedication towards customers.
    • Strong alignment with company values.
 
ABOUT SENDBIRD
 
SendBird is the world's leading chat & messaging platform as service. We are a global team on a mission to revolutionize how people communicate digitally. Our platform delivers billions of messages per month to help people connect through the products and apps they love.
 
We're a Y Combinator alumnus (W16) and have raised over $71M from leading investors including ICONiQ Capital, Shasta Ventures, August Capital, and FundersClub. The company is global with a headquarters in San Mateo (30+ people) and an Asia-Pacific headquarters in Seoul (45+ people).