People Business Partner at Imperfect Produce
Portland, OR, US
About Imperfect
Imperfect is a produce delivery startup on a mission to reduce food waste and to make fresh produce more affordable, accessible, and convenient. We source produce directly from farms, which would otherwise go to waste, and deliver it to customers' doors for an average of 30% less than grocery store prices. Since our start in 2015, our customers have saved millions of pounds of produce from going to waste.
Imperfect is more than just a produce box! In everything we do, we bring an appetite, lead with heart, embrace imperfection, and work to grow the movement. We aim to cultivate sustainable environments everywhere we go–whether in the office, warehouse, or field. By working at Imperfect, you’re helping build a more sustainable and effective food system. You’re helping fight food waste. You’re ensuring farmers are rewarded for their full harvest. You’re improving access to healthy food in food deserts. With each curvy cucumber and misshapen potato, you’re helping shape our world for the better.
We're headquartered in San Francisco with operations all over the country. Check our website to see if there is an Imperfect near you!
We're looking for folks who are positive, motivated, and ready to change the world. If that sounds like you, drop us a line!
About the Role:
The People Business Partner (HR) is responsible for daily operations of aligning business objectives with employees and management across our Imperfect Operations team in the Portland area. The People Business Partner acts as an employee champion and an advocate for the business. In this role, you will assess and anticipate employee relations needs and happenings, while communicating proactively with People and Operations in delivering integrated People solutions.


    • Serve as the primary point of contact for area leadership, department heads, managers and employees to understand a HR service delivery model and obtain services across People Operations
    • Engage in regular and continuous discussions with management, including participation in appropriate staff meetings
    • Serve as primary people consultant to management department heads, and site leadership providing HR guidance and influencing decision-making
    • Responsible for Employee Relations. Proactively manage and resolve all employee relations issues. Ensures doing the right thing by actively role modeling ethical behavior, by ensuring compliance concerns are investigated fully and in a timely manner
    • Works with site leaders to develop and implement communication plans, which actively informs associates of on-site business plans and performance
    • Conduct exit interviews, run analysis and determine trends
    • Perform a variety of tasks in one or more functional areas of HR, including benefits, compensation, recruiting, professional development, risk, and compliance
    • Maintain knowledge of legal requirements related to day-to-day management of non-exempt and exempt employees, reducing legal risks, and ensuring regulatory compliance
    • Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions)
    • Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
    • Assist managers in the creation of job descriptions, and provide guidance in hiring, promotion and transfer decisions
    • Participate in the administration of HR activities, ensuring compliance with all relevant laws, regulations, policies, and procedures
    • Act as a liaison between employees and HQ People Operations staff
    • On an as-needed basis, prepare Personnel Action Notices and enter data into HRIS (ADP)
    • Run queries and prepares various reports as requested by management
    • Facilitate new hire orientation sessions, prepare orientation packages, and onboard new employees
    • Collaborate with peers on team and cross-functionally on business-related projects
    • Partner with the Talent Acquisition team in employer branding and awareness through outreach efforts and networking
    • Analyze trends and metrics to develop solutions, programs, and policies across operations
    • Provide guidance and input on organizational restructures, workforce planning and talent management
    • Enables site success by developing and implementing plans, which ensures the organization has the human resources aptitude needed to deliver near and long-term business plans. On an on-going basis ensures site’s talent bank is full, and individual performance is optimized by building all associates awareness of the skills, competencies and proficiencies required for their role through development planning and actions

Skills and Qualifications:

    • Bachelor’s Degree in Human Resources or equivalent field
    • At least 5 years of Human Resources experience, including working knowledge of HR services (employee relations, labor relations, performance management, compensation, talent management and recruitment, organizational development, employment law)
    • SHRM-CP or PHR preferred
    • Exceptional analytical, problem-solving skills, project management, collaboration, and matrix management skills
    • Detail oriented and highly organized
    • Demonstrated proficiency in communication (written and verbal)
    • Overall business acumen, ethical decision making, and relationship management skills
    • Thrives in autonomous, independent and unsupervised environments

About You:

    • You anticipate people’s needs before they do
    • You keep projects moving forward – whether it’s organizing a dinner party or rolling out a new product for a company
    • You’re all about employee engagement
    • You’re a natural problem-solver
    • You’re passionate about our mission of eliminating food waste and building a better food system for everyone

Details of the Position:

    • This is a full-time exempt position
    • This position reports remotely to the Director, People Operations in the midwestern US
    • The position will be based out of our Portland, OR
    • Travel to company locations and/or client sites is required

Physical Requirements:

    • Sedentary work; predominantly involves sitting most of the time
    • Standing desks and/or other ergonomic accommodation is available upon request
    • Walking, climbing stairs, and standing are required only occasionally
    • Must be comfortable working in a refrigerated work environment
    • Regular work with computers, including keyboards, mouses, and screens; regular use of mobile devices, including smartphones and tablets also required
Individuals seeking employment at Imperfect Foods are considered without regard to race, color, religion, national origin, age, gender, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.
U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.