Operations Field Assistant at Starship
Hamburg, DE / Wolfsburg, DE
Starship Technologies, the company leading the delivery industry revolution with fleets of friendly sidewalk robots is looking for an Operations Field Assistant based in Hamburg or Wolfsburg and Bergkamen. We’re building autonomous robots designed to deliver parcels, groceries, and food in 15-30 minutes within a 2-3 mile radius.
 
We have entered commercial pilots with nearly 100 robots trundling along the pavements across Europe, the United Kingdom and the United States. The Operations Field Assistants will be take part of the day-to-day operations for robot deliveries in Hamburg, Wolfsburg and Bergkamen, Germany.
 
Come join us and be a part of the Future of Delivery, today!
 

Your responsibilities would include:

 

    • Customer support
    • Transporting the robot to delivery areas and ensuring robots safety
    • Communicating with the remotely situated robot operator in real time
    • Reporting drive results and any notable additional findings or social interactions
    • Supporting partner specific delivery processes
    • Acting as a public ambassador and representative for Starship
    • Maintaining professional composure in social situations
    • Making an effort to gather and report on qualitative data like public perception and social/technical status
    • Performing basic maintenance and fixing procedures on robots
    • Operating robot for media demos & filming or internal/external meetings

We are looking for someone who is:

 

    • Excited to be part of something totally new and inspirational
    • Responsible, reliable and calm in all situations
    • Articulate and comfortable talking to strangers on the streets
    • Comfortable appearing in pictures and the media
    • A quick thinker with the ability to resolve non-standard situations
    • Able to walk and move around in any weather
    • Excellent in spoken and written communication in German and English
    • Travel readiness

Terms & Conditions:

 

    • Hours per week 20-40, based on schedule and includes weekends
    • Work area: Hamburg, Wolfsburg and Bergkamen
    • Early application is encouraged