Product Data Manager at Tonal
San Francisco, CA, US
Who We Are
Tonal has built the world’s most intelligent fitness system that is changing the way people work out at home. Tonal is a fresh approach to fitness that leverages hardware, software, video content, and artificial intelligence. Everyone who’s used our product, from professional athletes to fitness enthusiasts, has fallen in love.
At Tonal, we are applying our collective knowledge and creativity to reimagine fitness. We know firsthand that too many hurdles stand between each of us and our fitness goals. Drawing on decades of research and a diverse team of experts, we have created the most advanced strength training system available that makes working out more efficient, effective, and engaging. 
We're passionate about building products that transform people's lives. 

The Product Data Manager will provide technical and business leadership for all of Tonal in the area of Product Data Management. You will understand and support the needs of a diverse customer base consisting of Hardware, Firmware, Software engineering, Product Management, Program Management, Sales, Order Entry, and Manufacturing. This role will also be responsible for driving change management and configuration management initiatives while also providing systems and process support to accelerate new product development and communications with Contract Manufacturers and suppliers. The Product Data Manager will also preside over CCB (Change Control Board) meetings and drive rapid time-to-volume manufacturing.

What You Will Do
  • Product Data Governance and Product Life Cycle Management
  • Product structure strategy
  • Work with Product Management on Product Change Notice strategy for customers
  • Work with Order Management on new product releases and End of Life strategy
  • Coordinate with Legal to maintain appropriate product data records for escrow
  • Develop and maintain change management strategy, process, and tools
  • Train cross-functional groups as processes and tools change
  • Measure PDM performance for communication with Tonal and to drive continuous improvement
  • Develop and evolve BOM structure strategy
  • Ownership of item master attributes and tracking item status used in product life cycle
  • Support product shipment and RMA file imports with third-party partners and customers
  • Manage construction of configuration and implementation of Product/Item data required for serial number tracking and field-based identification and install database
  • Interface with partners and suppliers to resolve issues and accelerate time to volume
  • Product Data Management administrator (Arena, Agile, et. al.)
  • Provide training and help desk support
Who You Are
  • Bachelor’s Degree from a four-year college or university; 10+ years related experience 
  • Product Data Management user/trainer in a manufacturing/engineered product environment 
  • Experience as an Arena/Agile/et. al.) Administrator
  • Experience in executing cross-functional initiatives & strategic planning 
  • Experience in Managing Documentation Control in a high tech environment.
  • Ability to ‘hit the ground running’ in an Arena PLM/NetSuite/SalesForce EBS environment
  • Working knowledge of Product Lifecycle /Product Change Management processes
  • Working knowledge of IT infrastructure and web-based communications with CMs
  • Experience with BOM Structuring and principles of Product Configuration Management
  • Strong organizational, analytical and negotiating skills 
  • Advanced knowledge of Microsoft Word, Excel, PowerPoint, Project, Google Docs, Sheets, etc. 
  • Excellent communication skills, written & verbal 
  • Ability to influence direct reports as well as stakeholders/ users throughout the organization
  • Ability to work well with people with varied requirements and compressed schedules