Operations Field Assistant at Starship
West Lafayette, IN, US
Starship Technologies, the company leading the delivery industry revolution with fleets of friendly pavement robots is looking for an Operations Field Assistant based in Pittsburg, PA. We are building autonomous robots designed to deliver parcels, groceries, and food in 15-30 minutes within a 2-3 mile radius.
We are looking for dynamic, customer service oriented team members to join our operations. The position of a Field Assistant requires to help out with the daily operations of an innovative food delivery service. The environment will be similar to a fast paced restaurant, however you will be in a cutting edge technological environment as you will be working with our innovative robots. Field Assistants will support our robots throughout the shift, solve unexpected situations that might arise during the course of a delivery, and work effectively as a team to ensure exceptional results in the delivery service from merchants to customers.

Your responsibilities would include:

    • Transporting the robot to delivery areas and depositing them at the end of the shift (which may include some occasional lifting)
    • Observing robots remotely and being ready to assist in unexpected situations
    • Communicating with the remotely situated human Robot Operator in real time
    • Delivering assistance to the robots by traveling on bike or foot
    • Maintaining professional composure in social situations
    • Acting as a public ambassador and representative for Starship
    • Perform other duties and responsibilities as required or requested

We are looking for someone who is:

    • Excited to be part of something totally new and inspirational
    • Responsible, reliable and calm in all situations
    • Independent, ready to take initiative in unexpected situations
    • Able to articulate and comfortable talking to strangers on the streets
    • A quick thinker with the ability to resolve non-standard situations in a busy environment
    • Able to go outside and assist robots in any weather
    • Excellent in spoken and written communication in English
    • Comfortable around electronics especially with troubleshooting electronic devices
    • Prior experience as a barista, server, waiter, runner, restaurant crew member, and other FOH restaurant jobs is a plus
Job Type: Full-time or Part -time, flexible hours
Only candidates who send resumes will be considered.
Please include your availability when applying. Early application is encouraged.
Check out our website to find out more about us: