Business Program Manager at Highspot
Seattle, WA, US
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth.
 
Our intuitive sales enablement platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics—all in a product that reps love. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
 
Today, we’re a strategic partner for hundreds of customers worldwide, from Fortune 100 brands to emerging companies. Based in Seattle, with offices in London, Highspot is consistently recognized for our product innovation and workplace culture. 
 
About the Role
 
The Growth Operations team at Highspot is at the intersection of marketing, account development, sales, services, and finance. Growth Enablement and Growth Operations work together to strategically and proactively optimize the effectiveness and efficiency of our go-to-market teams. Our work is imperative to driving consistent and scalable growth.

We are growing fast and are looking for an individual contributor to help build a world-class Growth Operations team. The ideal candidate for this position will take an innovative, creative approach to designing processes and delivering solutions. The person we’re looking for will be collaborative, systematic, and analytical when solving problems. This person will have the ability to quickly pivot between brainstorming, strategy, and execution based on the internal audience. They will be resilient, resourceful and tenacious when working cross-functionally. The ideal candidate will passionate about leading and developing individuals and teams.

What You’ll Do
 
In this role as Business Program Manager, you will perform current state analysis, project management, and other operational support with teams across the organization. Responsibilities include: 

  • Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
  • Organizes and synthesizes large amounts of information provided by stakeholders.
  • Develops business analysis artifacts to document both current and desired future state requirements with change management plans as they pertain to specific projects and/or functional areas.
  • Construct workflow charts and diagrams; studying system capabilities; writing specifications.
  • Define project requirements by identifying project milestones, phases and elements; forming project team (crew); establishing budget.
  • Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions.
 
Benefits
 
  • Full medical, dental, and vision benefits
  • Flexible work and vacation schedules
  • Transportation benefits
  • Competitive compensation and equity
  • Fully-stocked kitchen with healthy snacks and drinks
  • Free catered Friday lunches
  • Team building outside of the office
  • Company bonding events throughout the year
  • Opportunities to attend trade shows, conferences, and industry events
  • Open office, based in the heart of Seattle
  • Great views of the city and Puget Sound
  • Meaningfully contribute to a compelling vision

Equal Opportunity Statement
 
We aim to build an inclusive workforce at Highspot. If you’re passionate about this role, but do not meet 100% of the qualifications listed above, we still encourage you to apply. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.