Field Network Technician at Airspace
San Leandro, CA, US

About the Company:

Airspace Systems, Inc. uses artificial intelligence (AI) and advanced robotics to create fully automated, always-on solutions that deliver the three mandatory requirements of airspace security: long-range detection, instant identification, and safe capture and removal of unauthorized or malicious drones. Airspace solutions protect people, property, and IP for businesses, law enforcement, and the military. All Airspace solutions are mobile, modular, and simple to operate. Founded in San Francisco in 2015, Airspace is funded by early investors in Nest, Palantir, and Skype.

At Airspace, we’re creating cutting-edge tech so autonomous flying machines can live and work among us. We leverage AI, machine vision and deep learning to realize the full potential of drones by using neural networks to power autonomy. Our fusing of advanced radar, radio frequency detectors, cameras and airborne sensors into advanced flight systems enable our currently-deployed end-to-end drone security solutions.

Do you want to join a company that codes in the morning and flies in the afternoon? Come work alongside veterans from the tech titans, such as Google, Apple and Autodesk, in our turnkey facility that houses everything from coding to manufacturing and is minutes away from our large, outdoor drone flight testing facility. 

 

Location: San Leandro, CA

 

What are some of the day to day responsibilities?

- Provide information technology (IT) support for field-deployable IT equipment

- Travel to customer outdoor field deployment sites for setup, maintenance, and troubleshooting of field-deployed equipment

- Handle daily “tier one” support requests from end users and generate bugs/tickets.

- Organize daily support bugs/tickets and finish them on time.

- Perform ongoing performance tuning, hardware upgrades, software updates and resource optimization as required. Configure CPU, memory, and disk partitions as required.

- Troubleshooting malfunctions of network hardware and software applications, sensors and camera systems to resolve operational issues and restore services.

- Perform daily routine checking on remote sensors, servers and services.

- Take on call role to provide support to end users.

 

Successful candidate criteria:

- Ability to travel anywhere within the continental United States on short notice.

- Ability to carry heavy equipment (less than 50 lbs) outdoors up to one mile over uneven terrain during inclement weather.

- Familiar with Microsoft Windows and Linux environment which includes setup and maintenance.

- Practical knowledge of TCP/IP, VPN, RDP, and other network protocols.

- Familiar with business-level router configuration.

- Entry-level troubleshooting skills in fixing computer hardware and software issues.

- Remote monitoring tool experience like Remote Desktop, SSH, teamviewer.

- Willingness to learn and help others.

 

Desired:

- B.S. in Computer Science or related areas  

- 26 years of age or older with a clean driving record (no at-fault accidents/DUI’s)

- Some knowledge on PHP programming languages and web servers.

- Experience driving large vehicles with trailers.

- US Citizen or active security clearance

- Prior experience working with the US Military, Police, and other government bases

 

 

Working Environment: 

You will be working from our San Leandro office, as well as frequently traveling with a friendly and diverse set of staff.  You will have access to a fully stocked kitchen, catered lunches and you can participate as a team member in Company events and outings. We will assign you a computer workstation and tools as needed and necessary to complete the job. 

Working at Airspace Systems means working with a team of makers, mechanical and software engineers, designers and entrepreneurs that live for completing ambitious projects. Get inspired to build, design and dream up new solutions in our state-of-the-art workspace.  

We have all the perks you would expect from a great startup: an amazing industry, incredible office space, a smart multidisciplinary team, a flexible workplace, plenty of food in the kitchen, and a pure mission that binds us all together.

 

Compensation: TBD, which will be paid semi-monthly in accordance with the Company’s normal payroll procedures. Obviously: medical, dental, vision, vacation, health and wellness, and stock options are part of the package. 

Thank you for your time and consideration. If you are not interested or available and know of someone that may be, please feel free to pass along this opportunity.