Social Media Community Manager at Zwift
London, GB

Who we are:

We are the fitness company born from gaming. And we’re on a mission to make more people, more active, more often. We make an at home training game that connects cyclists and runners with each other around the world. We took the boring indoor routine and game-ified it, creating a rewarding social experience shared by a global community of riders Launched from the sunny beaches of Long Beach, CA., the Zwift community is active in 195 countries and growing. We’re endlessly positive, relentlessly inventive, and always looking to improve. Sound interesting?

Who We're Seeking:

A social butterfly who knows the ins & outs of Facebook, Twitter, Strava, Instagram and Youtube. You love connecting with people all over the world to solve problems, delight in successes, and create genuine connections. You’re not afraid of going the extra mile to get the job done right and you’ll do just about anything to surprise & delight a deserving Zwifter.

What you'll do:

  • Engage and help build the Zwift communities across social media platforms 
  • Attend events to capture real-time content for social media channels 
  • Work with a global network of fellow community managers to flag production issues in real-time and seek out creative solutions
  • Assist in gathering qualitative audience insights for weekly reporting & metrics reports 
  • Post & ensure quality production and timeliness of planned content 
  • Generate memorable engagements & connections with fans
  • Mine for customer insights & issues through community groups + forums
  • Reports to Associate Social Media Manager with oversight from Sr. Social Media Manager

What we’re looking for:

  • Demonstrated knowledge in social media tools & platforms 
  • A creative thinker and do’er able to craft good, on brand copy
  • Intimate knowledge of the cycling, running and triathlon spaces or passion for sports 
  • Customer service experience a plus 
  • 1 year+ of social media experience

Top 5 Reasons we Think You’ll Love it Here:

  • Fast growing, dynamic environment. Your job will never get boring!
  • Awesome team of diverse individuals who love what they do
  • Full benefits package, including the Fitness Earn-A-Bike Program
  • Amazing office location in downtown Long Beach with spectacular views
  • Did we mention that we ride bikes and run at work?  

Zwift, Inc. is an Equal Opportunity Employer.