AR Collections Specialist at Fetch Robotics
San Jose, CA, US

Fetch Robotics is a leading provider of Autonomous Mobile Robots (AMR's) that is revolutionizing the logistics industry. We are a young start-up growing at an incredibly rapid pace and we're looking for talented and enthusiastic people who are comfortable with a large degree of ownership and able to take risks. 

Fetch Robotics has an opening for an Accounts Receivable Collections Specialist with an AP background. The successful candidate will have 5+ years' experience with commercial accounts receivable collection. Additional necessary skills include exceptional customer service capability, ability to effectively multi-task with keen attention to detail and work independently.

We are looking for an Accounts Receivable/Collections Specialist who will be responsible for receivables, collections, Invoice/Billing Inquiries, and other loss mitigation and recovery activities.

Responsibilities:

  • Maintain and manage the aging report for customer/vendor accounts.
  • Applies daily cash receipts to outstanding invoices.
  • Resolve and correct invoicing issues.
  • Post customer payments.
  • Monitor and maintain Customer accounts through collection calls, account adjustments, customer reconciliations and processing credit memos.
  • Contact customers with delinquent accounts or negative account balances to secure payment.
  • Resolving unpaid balances, advising customers of necessary action steps and useful strategies for repayment.
  • Excellent verbal and written communication skills
  • Ensure proper audits support exists for all invoices prior to creation.
  • Maintains accurate and complete records concerning billing and collection activity including documenting discussions and computer notes.
  • Provides manager with current account status for collection evaluation. And share with other team members relative any billing, adjustment or collections information
  • Communicates problems and concerns with the Finance manager.
  • Ability to work in a fast-paced environment with the ability to multitask

Must Haves:

  • 3-5 years' experience making reminder/ collection calls, minimum 30 to 40 calls per day in a fast-paced environment.
  • Experience collecting in a fast-paced environment preferably for privately-held organizations.
  • Strong proficiency in Microsoft Excel, & Word.
  • Preferred Knowledge of NetSuite and SalesForce. 
  • Accounts Receivable; Cash Management; Billing; Collections; Reimbursements; Full Cycle Accounts Receivable; Accounts Reconciliation

What We Offer:

  • Competitive salary and equity based on experience.
  • Medical, dental, vision, life and AD&D, LTD, unlimited time-off, paid holidays.
  • Experience working with some of the best robotics minds of our time.
  • Opportunity to help build a revolution in the way work is done.