UX Researcher at Nextdoor
San Francisco, CA, US

Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to be the essential local platform for neighbors to build connections, stay informed, and help each other in their everyday lives.

At the heart of everything we do at Nextdoor is serving and understanding our members in neighborhoods all over the world. Help us create useful, vibrant, and delightful experiences for them by joining the growing User Research team. You will work closely with a cross-functional team of passionate designers, product managers, engineers and data scientists with opportunities to impact our strategic direction.

Responsibilities:

  • Design and execute research studies into user behavior, sentiment and attitudes.
  • Conduct research using a mixture of quantitative and qualitative methods such as surveys, behavior data mining, interviews, and diary studies.
  • Collaborate with product teams and other researchers to identify and prioritize high impact research questions.
  • Partner with cross-functional teams to infuse the product with research findings and ideate on new opportunities.

Requirements:

  • 2+ years of relevant industry experience conducting research in applied product research
  • Strong experience in survey methodology and response effects
  • Experience working with large-scale data sets in research studies
  • Experience using R, SQL, or SPSS
  • Proficiency in a qualitative research method such as interviews, focus groups, field studies or usability.
  • Master's or PhD in a human behavior related field preferred (ex. Human Computer Interaction, Psychology, Information Science, Economics, Sociology, Political Science)

Benefits:

  • 100% company-paid health insurance premiums (medical, dental, and vision) for you and your dependents
  • An opportunity to grow communities, solve hard problems, and have a real impact in the world
  • Supportive, friendly, and adventurous environment with a team of talented, engaged colleagues
  • A comprehensive, industry-leading benefits package
  • Generous paid vacation 
  • Weekly catered lunches and fully stocked kitchen (all sorts of drinks and snacks), plus catered dinners M-Th
  • Monthly wellness stipend
  • Personal learning and development stipend 
  • Inspiring, creatively fulfilling offsites 
  • Paid volunteer days off
  • Pre-tax commuter benefits
  • Health FSA
  • 401K plan