Bookings Specialist at FlyHomes
Seattle, WA, US

Flyhomes is reinventing the traditional real estate process to create a radically different experience.We level the playing field by giving any qualified buyer the chance to make a cash offer. We eliminate risk and uncertainty for homeowners trying to buy a new home with our Trade Up program. We streamline the homebuying process by unifying brokerage, financing, closing, and home services. Innovation is in our DNA. What will you create here?

When you join Flyhomes, you will have the ability to not only affect change across an industry, but on a human level. Real estate and technology are what we do, but people are at the core of our mission. From client-facing roles to data and technology, we start and end with the people we work with because they’re what matters. You’ll work alongside others who love to solve problems, think creatively, and take risks to fly the plane as we continue to build it! If this sounds appealing, we want to connect with you.

We are currently detail oriented and solutions based Bookings Specialist who can delight clients, outside agents and internal teams to join our Seattle, WA Fly Team location!

Booking Specialists are a core part of the central nervous system that brings life to our clients’ dream of owning a home. You’re an essential part of the go-to team for getting things done! You’ll be working directly with our expanding team of home specialists, our passionate and knowledgeable client advisors, and, best of all, our eager and excited clients as you help schedule their way to home ownership. 

What You’ll Do

  • Book client tours, inspections, walk-throughs and more at the request of our clients to help get them into their dream home.
  • Coordinate schedules for our team of home specialists and in-house inspectors working out in the field, both here in Seattle, and in other markets we support.
  • Oversee the coordination of Flyhomes Crew projects, including repairs and renovations to our clients’ homes through leveraging our subcontractor network
  • Collaborate with other team members to seamlessly support our clients to give them the best service imaginable.
  • Constantly seek ways to improve the booking processes and making sure that our client’s experience at Flyhomes is second to none.

What You’ll Bring

  • Bachelor’s degree or equivalent work experience preferred
  • Preferred 2 years of customer service, data analytics, or coordination experience
  • Strong time management skills and ability to keep on task
  • Proven ability to thrive under tight deadlines and heavy workload
  • Detail oriented with excellent multitasking and problem solving abilities
  • Strong customer-facing verbal and written communication skills
  • Happy and courteous demeanor
  • Must be able to work some nights and weekends

Your Superpowers

  • Client Focus: You possess a passionate drive to delight our clients and offer unique solutions that deliver on their expectations. You are adept at relationship management 
  • Critical Thinking: You employ a thoughtful process of analyzing data and problem solving to reach well-reasoned solutions
  • Collaborative: You partner effectively with clients and colleagues, to drive our ‘winning together’ culture and execute on our common goals
  • Communicative: You have impeccable written and verbal communication with the ability to convey messaging to diverse audiences. You utilize active listening skills and ensure that clients and colleagues feel heard. 
  • Learning Agility: You are open to new ways of thinking and committed to acquiring new skills to retain a competitive advantage
  • Driven: You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused and highly disciplined. Hard work doesn’t scare you
  • Accountability: You accept responsibility for your own actions and decisions and demonstrate commitment to accomplishing work in an ethical, compliant, and efficient manner for the benefit of your clients and the company
  • Work Excellence: You are conscientious with the consistency and quality of deliverables. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through.
  • Flexibility: You thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together

Flyhomes Perks

Reinventing an industry takes work and we aim to recognize and champion the well being of our people professionally, financially, physically and mentally.

  • Healthcare benefits…obviously, plus contributions to HSA
  • Flexible work schedules
  • 401(k) + employer match
  • Commuter benefits
  • Charitable donation match
  • Dog-friendly work environment (11 dogs…and counting!)
  • Real estate license sponsorship
  • And…drumroll please… rebates when buying / selling a home