Sr. Accounts Receivable Specialist - Shared Services at Canva
Manila, PH
Canva is experiencing rapid growth in its business as it continues on its sensational and thrilling journey. 
 
There is now a need for an Sr. Accounts Receivable Specialist to grow the Accounts Receivables function at Canva.  As an initial team of one, the Lead will play a unique role in managing the end-to-end workflow of invoicing and receivables while preparing the team for scale. 
 
The role will  provide account support for Enterprise clients and internal stakeholders by managing the billing system, invoice creation, collections, reconciliation and reporting.  You will have experience with client relationship management and the accounts receivable function in a commercial environment, high attention to detail, thrive on achieving target service levels and an aptitude for using systems and technology.  
 
We're looking for self starters who can play an active role in assisting the integration of Salesforce and transitioning existing processes onto the platform.
 
You will work closely to support the Enterprise Sales and Sydney head office finance team, directly reporting to the Shared Services Team Lead based in the Philippines.
 
We’re a fast-moving business so change is frequent and volumes will continue to grow, you’ll be comfortable working in a hands-on environment and have excellent communication skills.

Your role:

  • Account Maintenance of the billing system
  • Processing of invoices, credit notes creation and withholding tax forms
  • Verify validity of account discrepancies by obtaining and investigating information from sales, customer service departments, and from customers
  • Investigate unallocated payments and reconciliation of undeposited funds account
  • Manage delinquent accounts and update portfolio with all accounts statuses and date of resolution
  • Return internal and external clients’ emails and phone calls in a prompt and professional manner
  • Collaborate with other departments to address customer problems and questions
  • Assist with the setup and continuous improvement of AR and billings processes following best-practice
  • Prepare ageing and billing reports for both the Sales and Enterprise Teams
  • Support the integration of Salesforce and the transitioning of existing processes onto the platform
  • Assistance with month end close processes and process improvement projects
 
 
About you 
 
 
Attitude: A keen eye for detail, you enjoy upholding high standards of excellence in the services you deliver. Operating in a fast-paced environment you are able to adapt quickly, able to manage team workloads and meet deadlines. You will be self-motivated with a can-do attitude and an ability to work independently. You have excellent communication skills and approach tasks with a constant lens of customer service and continuous improvement.

Also, we’d love it if you have:

  • A Bachelor’s/College Degree in Finance/Accountancy or equivalent
  • 2-3+ years client relationship management and end to end accounts receivable experience
  • Exceptional communication and stakeholder management skills
  • A keen eye for detail
  • Knowledge of sales and CRM tools, billing systems, and other related software. Experience with Salesforce and NetSuite Oneworld is highly desirable
  • Advanced Excel skills (desirable)

Benefits:

  • Stock grant in one of the fastest growing startups in the world
  • Fitness membership
  • In-house chef
  • Sponsored social clubs and team events
  • Fun and quirky celebrations