Senior Human Resources Manager, EMEA at Highspot
London, GB
Highspot is the sales enablement platform that reps love. We empower companies to elevate customer conversations that drive strategic growth.
 
Our intuitive sales enablement platform combines intelligent content management, training, contextual guidance, customer engagement, and actionable analytics—all in a product that reps love. Go-to-market teams use Highspot to deliver a unified buying experience that increases revenue, customer satisfaction, and retention.
 
Today, we’re a strategic partner for hundreds of customers worldwide, from Fortune 100 brands to emerging companies. Based in Seattle, with offices in London, Highspot is consistently recognized for our product innovation and workplace culture.
 
About the Role
As our Sr. Human Resources Manager, EMEA you will  be an advocate for Highspot’s People Engine and partner with our EMEA business leaders to help them build their organizations and ensure that all people decisions are aligned to our culture and guiding principles. You are someone who leans in and seeks to learn about the business and product, who can balance the art of execution and tie it back to Highspot’s strategy.  You understand the value and power of influence and have proven success establishing credibility with senior business leaders.  In this role, you will be a leader, coach and strategist with expertise in the areas of organizational design, leadership and employee coaching, employee engagement, employment law,  and employee relations. You are passionate about employee experience and will liaise with our EMEA Leadership Team to build a unique and engaging environment for Highspot employees. 
 
What You'll Do
  • Partner with our EMEA Leadership Team and to develop and execute HR strategies and activities that foster growth, innovation and organizational effectiveness. This includes designing, building and implementing programs, processes and tools to help set managers and employees up for success
  • Provide strategic partnership and counsel to business leaders and Highspotters, ensuring employee advocacy and fairness
  • Assess the human resources needs in areas such as organizational design, performance management, employee relations, compensation, career development and leadership development and drive the appropriate solutions in these areas
  • Support the analysis and facilitation of leadership and cultural initiatives. Use influence and coaching skills to cultivate a culture that reflects our guiding principles 
  • Coach managers in handling conversations regarding career growth, performance management, compensation, and equity
  • Lead the communication and rollout of HR programs and projects
  • Liaise between employees and management to answer questions or concerns regarding company policies, practices and regulations
  • Ensure consistent roll-out of the Highspot HR strategy whilst ensuring local requirements are taken into consideration
  • Provide first line advice on current and existing benefits for employees and managers, provide comprehensive guidance on local benefits for the UK and EMEA
  • Advance diversity & inclusion efforts for the business by creating implementation plans to focus on areas of greatest need and ensure that Highspot’s work environment is conducive for everyone to be successful and deliver strong impact to the business

Your Background
  • Bachelor's degree required
  • CIPD designation
  • 7+ years of HR Business Partner or Generalist experience with emphasis in organizational design, performance management, leadership coaching, employee relations, and compensation planning
  • Experience with recruiting and having lead a team a plus
  • Pan-European HR knowledge and experience in particular for UK, Germany and France
  • Demonstrated judgement and problem-solving skills about people and organizational issues; you have a creative, solutions-based mindset
  • Comprehensive knowledge of HR policies, procedures, compliance and practices and experience in developing, executing and maintaining HR projects and programs
  • Client-service orientated, with a focus on delivering exceptional customer service
  • Proven ability to flex your style and build trust and report with Leaders as well as ICs
  • Experience working with a US based company a plus
  • Ability to effectively partner with cross-functional partners (e.g. Finance, Legal) and the broader HR team to build a better employee experience for employees
  • Excellent written and verbal communication skills
  • Experience with HCM/HRIS Systems - Workday knowledge a plus

Benefits
  • Full medical, dental, and vision benefits
  • Flexible work and holiday schedules
  • Competitive compensation
  • Company social events throughout the year
  • Open and spacious office, based in Chancery Lane
  • Meaningfully contribute to a compelling vision
  • An environment that enables you to do your best work
 
Equal Opportunity Statement
We aim to build an inclusive workforce. If you’re passionate about this role, but do not meet 100% of the qualifications listed above, we still encourage you to apply. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.