Product Manager, Analytics at People.ai
San Francisco, CA, US
People.ai accelerates enterprise growth through the power of AI. With the industry’s only Revenue Intelligence System, People.ai frees all customer-facing teams, including salesmarketing, and customer success, from manual data entry by automatically capturing all contact and customer activity data, dynamically updating CRM and other systems of record, and providing actionable intelligence across management tools to realize the full selling capacity of the enterprise. Some of the world’s best brands are leveraging People.ai to transform their business, including Lyft, New Relic, Okta, Tanium, and Zoom.
 
At People.ai, we believe that people enrich the world around them in countless ways. We believe that the more time they spend applying their creativity, resourcefulness and critical thinking to activities that matter most in their professional life, the more effective a professional they become. We're developing a deep understanding of the professional world, mapping people, companies, and the information that flows between them through natural language processing and machine learning. Our team is a diverse, outspoken group of creatives and critical thinkers, hyper-focused on driving enterprise growth. We embrace different. We applaud non-traditional career paths. We're inspired by people who have made processes their own. 
 
 
The Product Manager, Analytics role will own and drive the comprehensive evolution of the People.ai application suite:
 
- Evolve the non-Wire components of the People.ai web application to increase their usability and stickiness for Sales leadership and Marketing professionals
 
- Envision and implement mobile-scenarios (Android, iOS) across GTM roles
 

Responsibilities

 

      • Driven user value working from pain points and use cases, represented by strong increases in Product Market Fit and Daily Active Use
      • Conduct customer, market and competitive research with frequency to build the product strategy for the feature set
      • Own instrumentation, monitoring, analysis and reporting of product adoption and user engagement for the feature set
      • Lead product release cycles end-to-end, when and where appropriate supported by senior peers, closely collaborate with Engineering and Design partners
      • Work with partners in People.ai’s Sales, Customer Success and Technical Success teams to ensure the feature set caters to the needs of our customers, ensuring customer value and retention
 

Requirements

 

      • Built, managed and maintained a feature set in a related GTM motion in B2B/SaaS application stack
      • Built long lasting relationships with customers and customer advocates to guide future direction of the product
      • Strong people skills; can hype up a team
      • Strong technical aptitude; deeply familiar with modern application development and hyper-focused on data
      • Has shipped products with frequency (daily, weekly, monthly in an agile fashion)
 
Founded in 2016 and based in San Francisco, the company is backed by ICONIQ Capital, Andreessen Horowitz, Lightspeed Venture Partners, Y Combinator and others. In 2019, People.ai was recognized as a winner of the 2019 Bay Area Best Places To Work, an awards program presented by the San Francisco Business Times and the Silicon Valley Business Journal.