VR Retail Lead at Survios
Torrance, CA, US

Surviosthe foremost virtual reality game developer and pioneer of the future of immersive technologies, has an opening for a VR Retail Lead, at its arcade in Torrance, CA.

Survios is looking for an experienced and friendly technician to assist in maintaining location-based virtual reality game activations. Beyond helping guests in and out of VR experiences, you'll be working to maintain and establish the technical standards of Survios VR arcades.

 

Responsibilities:

 

  • Monitoring the condition of equipment, including arranging for repair and replacement of equipment, performing preventative maintenance as necessary, and troubleshooting issues on site.
  • Maintenance on VIVE Headsets or other similar VR equipment to ensure they remain working as intended.
  • Teaching fellow employees the basics of how to use, access, and familiarize themselves with basic VR technology.
  • Basic computer skills to be able to set up local networks and ability to learn how to install virtual reality hardware.
  • Customer service skills to handle one-on-one interactions with guests at the arcade.
  • Ability to assess the limitations of a location for setting up VR installations and ability to apply the skills necessary for troubleshooting in unforeseen circumstances.
  • Ability to assess the feasibility of new technological improvements for the arcade and to apply them.

Requirements:

  • Expertise in thinking across a broad range of technical equipment and functions and relish in the technical details
  • Ability to work weekends and evenings
  • Effective communication skills
  • Knowledge of relevant technical software (e.g. Steam, VIVE) is a plus
  • Ability to work within a fast-moving, dynamic and nimble environment
  • Customer focused with excellent communication and people skills
  • Familiarity with setting up gaming console hardware and/or VR hardware devices such as HTC Vive, Oculus, and PS VR a huge plus
  • Attention to detail