Ad Operations Analyst at Nextdoor
New York City, NY, US

Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.

We are looking for an Ad Operations Analyst to help us flight and manage advertising campaigns on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you.

Responsibilities:

  • Build, flight, QA, and manage advertising campaigns on Nextdoor
  • Monitor and solve campaign-related issues
  • Work closely with product management and engineering teams to provide feedback on campaigns and our ad platform
  • Identify opportunities to implement solutions to improve the efficacy of our team and product
  • Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests

Requirements:  

  • 1+ years experience in ad operations, account management, project management, or other client-facing operational role
  • High-level verbal and written communication skills
  • Exceptional organization and time management skills
  • Ability to thrive in a fast-paced, high-volume, and deadline-driven environment
  • Demonstrated problem solving and troubleshooting skills
  • Strong Excel and/or SQL skills a plus
  • Experience trafficking/managing campaigns with a strong knowledge of ad platforms a huge plus

Benefits:

  • 100% company-paid health insurance premiums (medical, dental and vision) for you and your family
  • Paid vacation and company holidays
  • 401K plan
  • Commuter benefits through Clipper card
  • Fully stocked kitchens with drinks, snacks and candy
  • Shiny Apple products