Director of People and Culture at SendBird
Seoul, KR
SendBird is powering chat for the most innovative companies in the world. We are on an incredible growth trajectory and are looking for our first Head of People and Culture in our APAC headquarters to help us create and deliver a seamless experience across the entire employee lifecycle. This role contributes to the health and success of the company by  and implementing processes, systems, policies, and programs that help our team develop and thrive.
Reporting to the CFO, you will partner closely with our founders, and People & Talent team to ensure that each function has the right talent, structure, culture, and processes in place.
This position is based in SendBird’s APAC office in Seoul, South Korea.


  • Partner with a cross-functional group to design and execute local and global strategy for how we hire, onboard, develop, motivate, and retain our team. 
  • Provide insightful data to guide decision-making and offer proactive solutions around programs including compensation, performance, management, and talent programs. 
  • Coach managers and leaders on all things people-related, such as performance management & mentoring, employee relations, leveling, and organizational development.
  • Advise and consult management on SendBird policies and local labor laws, in collaboration with fellow People and Culture team members and legal counsel as necessary.
  • Help lead our culture efforts across all offices, working closely with cross-functional stakeholders to establish new hire onboarding programs. 
  • Act as an advocate and resource for SendBird employees in our Seoul office and beyond.


  • You have a passion for helping people do their best work. You nurture this passion by reading broadly in the areas of HR strategy, motivation, well-being, behavior change, and organizational development. 
  • You have a strong desire to understand all parts of the business, from product roadmap, sales numbers and metrics to the history on each employee and why they joined the company.
  • You are flexible, fast-moving, execution-oriented; you have a track record of "getting it done" on time and accurately.
  • You are a clear and compelling communicator with a talent for helping others understand how people decisions get made. You can create, stand and deliver (or facilitate) a presentation to any level, size of audience. 
  • You are looking for a role that is equal parts strategy and execution. You are excited about leading and building out this function in our Seoul office and are ready to be hands-on.
  • You can influence, engage, and partner closely with appropriate business partners across all levels of the organization to get things done. 
  • You know when to listen and are not afraid to speak up.
  • Strong alignment with our core values


  • At least six years in a Human Resources role, preferably with a mix of experience in fast-growing startup companies and more established organizations within the tech industry.
  • Understanding of current legal, regulatory and governmental labor environment.
  • Experience working within a global organization and coordinating across offices to roll out people programs. 
  • Fluent in written and spoken Korean and English.


Finally, there is no such thing as a perfect candidate. SendBird is a place where everyone can learn and grow. Please apply if this is a role that would make you excited to come into work every day.



SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.
We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (40+ employees) with an Asia-Pacific office in Seoul (50+ employees).