Sales Manager - New York at SendBird
New York City, NY, US

We are looking for a Sales Manager who can lead, motivate, and organize our fast-growing Americas sales team. This role is directly responsible for overseeing the activities and performance of AE/SAE; developing the sales strategy, setting sales goals, account planning, overseeing sales activity, and providing coaching and support.



  • Lead a team of Account Executives to successfully sell our #1 chat API throughout North America.
  • Help develop talent to advance with their desired career progression.
  • Empower your direct reports to succeed through training & motivation.
  • Join calls & help AE’s remove barriers while improving their deal & customer management.
  • Make sure your AE’s are product experts (and you are a product expert). Identify strengths and weaknesses in your respective AE’s & coach appropriately.
  • Create a detailed, accurate and predictable sales forecast.
  • Monitor and report on quota attainment on a weekly, monthly, quarterly and annual basis.
  • Give actionable steps to improve and track progress across weekly 1:1s.
  • Grow your management skills by working with our Director of NA & VP of Sales.


  • 3+ years of people management experience.
  • 5+ years of experience closing complex deals.
  • 10+ years of sales or related experience.
  • Proven track record managing Sales teams with Technical face to face sales experience working with developers and product managers.
  • Demonstrated ability in managing sales teams that close large complex deals.
  • Exceptional verbal and written communication skills.
  • Understanding of SDK/API business and/or a quick learner in B2B technology product space.
  • Relentless work ethic and dedication towards customers.
  • Strong alignment with company values.


  • Pick your new laptop!
  • 4 weeks PTO!
  • 99.99% Paid Benefits
  • 12 US Paid Holidays
  • Fun working environment!
  • Flexible work schedule
  • Opportunity to work for one of the hottest startups on the planet!



SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.
We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (40+ employees) with an Asia-Pacific office in Seoul (50+ employees).