DevOps Engineer at Highspot
Seattle, WA, US
Highspot helps sales teams improve customer conversations and achieve their revenue goals. From content optimization and performance analytics to in-context training, guided selling, and more, the Highspot platform delivers enterprise-ready features in a modern design that sales ­­reps and marketers love. Using Highspot, sales teams are able to stay connected to the best-performing content for each opportunity, customize and optimize their content, and more effectively engage with their customers and prospects. With 90 percent average monthly recurring usage and global support in over 125 countries, Highspot is the sales enablement industry's most trusted solution.

About the Role
Highspot is looking for a DevOps Engineer to support our rapidly-growing development organization and cloud infrastructure. As a startup we're embracing the total-ownership model with engineers on-call for their own services in a supportive and collaborative environment.  The DevOps team is a crucial partner in building a reliable and scalable product for our customers and a sustainable work environment for our product and engineering teams.  

What You'll Do
  • Work with developers to ensure Highspot applications are operable, scalable, and deliver the highest quality experience to our customers.
  • Participate in code-reviews, rotating on-call, architecture reviews, and project planning.
  • Embrace failures and treat incidents as teaching opportunities through blameless post mortems and in-person discussion(s).
  • Contribute to observability and monitoring tools to maximize reliability and to help teams learn through good data collection.
  • Develop automation and tooling to accelerate writing, testing, and delivery of code with minimal fuss.  
  • Identify and own opportunities to improve and shape all aspects of our development and delivery workflow.
  • Make Highspot a great place to work and write code.

Your Background
  • You're driven by curiosity and the empathy to support, learn, and guide the team to be successful.
  • You believe that automation is the key to building humane, reliable, systems. 
  • You're proficient with at least two programming languages (we use a lot of Ruby).
  • You're an excellent troubleshooter and gracefully-proficient on the command-line.
  • You understand Continuous Integration (CI), Continuous Delivery (CD), and Release Engineering best-practices.
  • You have a strong background in Cloud Infrastructure and automation.
  • You know how to teach others about the importance of health checks for a given service.  
  • You've monitored large-scale SaaS apps and understand how to instrument code for observability.
  • You have great interpersonal communication skills and work well in a diverse, team-focused environment.
  • Exceptional medical, dental, and vision benefits
  • Flexible work and vacation schedules
  • Transportation benefits
  • Competitive compensation
  • Fully-stocked kitchen with healthy snacks and drinks
  • Free catered Friday lunches
  • Company bonding events throughout the year
  • Open and spacious office, based in the heart of Seattle
  • Great views of the city and Puget Sound
  • Meaningfully contribute to a compelling vision
  • Environment to do your best work

We aim to build an inclusive workforce. If you’re passionate about this role, but do not meet 100% of the qualifications listed above, we still encourage you to apply. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.