Technical Program Manager - Infrastructure at SendBird
Seoul, KR

As a Technical Program Manager, you will play a key role within platform engineering, in both driving projects and collaborating with other engineering teams. You will be responsible for managing product and infrastructure initiatives with the highest degree of complexity. Your impact is felt across the engineering team.

 Roles & Responsibilities

 

  • Collaborate with engineering teams to design, scope, and shepherd features
  • Create functional specs and project/release plans
  • Own and execute multiple infrastructure software engineering programs simultaneously.
  • Drive functional and technical delivery of key team-, org-, and company-wide initiatives.
  • Help drive product decisions to align with higher company initiatives
  • Help influence peers/managers and build consensus while dealing with ambiguity
  • Guide and manage the usage of agile methodologies to simplify project delivery
Key Qualifications

 

  • 2+ years as a TPM, product manager (technical domain), project manager or related discipline
  • Bachelor’s degree or equivalent in computer science, engineering or a related field
  • Consistent track record of shipping products with broad customer impact
  • Demonstrable experience with agile software development methodologies and productivity tools
  • Strong customer service focus, with the ability to communicate and build relationships with highly - technical management teams
  • Demonstrated ability to identify and resolve systemic issues
  • Demonstrated ability to build relationships, and collaborate with diverse cross-functional teams.
  • Strong analytical and project management skills
 Roles & Responsibilities

 

  • Previously worked in a start-up environment
  • Experience in running as a Scrum Master
  • Understanding of cloud infrastructure(e.g. AWS, GCP, Azure)

ABOUT SENDBIRD

 

SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.
 
We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (40+ employees) with an Asia-Pacific office in Seoul (50+ employees).