UX designer at SendBird
San Mateo, CA, US
The Design team has a direct impact on nearly all of SendBird’s projects and products. As a UX Designer you will report to the Head of Design and shape prospects' first interactions with the SendBird brand by creating sales and marketing materials.
 
  • Gather business requirements, user research, and market research to define problem statements, write user stories, develop scenarios, journey maps, and high-level requirements
  • Design conceptual wireframes, high-fidelity mockups, and functional prototypes
  • Develop and nurture relationships across teams and disciplines to promote collaboration and efficiency
  • Translate abstract concepts into simple and elegant user interfaces
  • Present design work to the product team, and senior leadership for review and feedback
  • Quickly iterate on multiple design explorations to arrive at a simple but robust solution accounting for complex requirements
  • Proactively manage your own work queue, time and expectations, meet deadlines and communicate needs and trade-offs if your schedule is in jeopardy
  • Manage ambiguity, work independently and collaboratively within a team, and switch rapidly between different projects in an agile environment
  • Contribute to user interface design and development of best practices and standards at SendBird
  • Understand your customer through user research and drive toward collecting more data when needed
  • Understanding various device environments and working with UI design

REQUIREMENTS

 

  • 6+ years of experience as a user experience designer or similar role
  • Prior experience in B2B SaaS
  • Bachelor's degree in design, human-computer interaction (HCI), or related fields
  • A portfolio or samples of work demonstrating experience creating effective user-centered design solutions with measurable results
  • Ability to create interactive experiences with prototyping software or by hand
  • Understanding of how development informs design and interaction decisions
  • Desire to work in a start-up style environment, where iteration is encouraged
  • Visual design acumen demonstrated through owning product design end-to-end
  • Proven ability to work cross-team and synthesize feedback and input from business leaders, product management, and engineering (working directly with developers and project manager for implementation of designs)

BOOST BENEFITS

 

  • Pick your new laptop!
  • 4 weeks PTO!
  • 99.99% Paid Benefits
  • 12 US Paid Holidays
  • Fun working environment!
  • Flexible work schedule
  • Opportunity to work for one of the hottest startups on the planet!

ABOUT SENDBIRD

 

SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.
 
We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (40+ employees) with an Asia-Pacific office in Seoul (50+ employees).