Ad Operations Manager at Nextdoor
New York City, NY, US

Nextdoor is the private social network for you, your neighbors and your community. Nextdoor’s mission is to provide a trusted platform where neighbors work together to build stronger, safer, happier communities, all over the world.

 

We are looking for an Ad Operations Manager to help us flight, manage advertising campaigns and build a world class advertising platform on Nextdoor. Day-to-day functions include coordinating campaigns with advertising clients, building and trafficking sponsored posts, and troubleshooting issues/challenges as they surface. If you're great with people, insanely detail-oriented, a creative problem solver, and eager to learn more about advertising (or put your keen knowledge of ad platforms to use!), we want to hear from you.

 

Responsibilities:

 

  • Build, flight, QA, and manage advertising campaigns 
  • Traffic, process and QA media tags for advertising campaigns 
  • Monitor and solve campaign-related issues
  • Analyze data using statistical software; convert complex data and findings into understandable tables, graphs, and written reports
  • Show flexibility and willingness to handle miscellaneous operational tasks and advertiser requests
  • Work with internal teams to traffic and test ads across various ad serving systems
  • Partner with Account Management team to confirm accuracy of materials and promote successful campaign execution 
  • Ensure quality control across all campaigns through enforcing a structured QA system, contributing to seamless pre-launch communication between teams

 

Requirements:  

 

  • 2+ years experience in ad operations, account management, project management, or other client-facing operational role
  • Experience trafficking/managing campaigns with awareness and DR goals
  • Programmatic experience is a plus
  • High-level verbal and written communication skills
  • Exceptional organization and time management skills
  • Ability to thrive in a fast-paced, high-volume, and deadline-driven environment
  • Demonstrated problem solving and troubleshooting skills
  • Strong Excel skills (pivot tables, VLOOKUP, macros)
  • Bold in sharing feedback and perspective - good ideas come from everywhere

 

Benefits:

 

  • 100% company-paid health insurance premiums (medical, dental and vision) for you and your dependents
  • Paid vacation and company holidays
  • Lunch on Wednesday's
  • Monthly gym stipend
  • One time cell phone & headphone stipend
  • Annual learning and development stipend
  • Pre-tax commuter benefits
  • Health FSA
  • Fresh fruit water and an infinite stream of freshly roasted coffee
  • 401K plan