Customer Success Data Analyst at Suplari
Seattle, WA, US

Suplari is the pioneering Spend Accountability & Financial Performance System, indispensable for enterprise procurement and finance to optimize the cost-risk-compliance trifecta. CFOs, COOs, CPOs and business leaders alike rely on Suplari to gain better spend visibility and operational agility in order to optimize costs, assure compliance and reduce both risk and fraud. People using Suplari are delighted with their modern and fluid user experience, advanced analytics, and AI-persistent insights algorithms to consolidate vendors, aggregate demand, negotiate contracts and manage supplier performance.


Suplari uses machine learning and predictive analytics to automatically integrate, normalize, and categorize procurement data (contracts, spend, invoices, usage, etc) and then leverages proprietary algorithms to locate cost or risk reduction opportunities. Customers love Suplari’s award winning UI and innovative insight applications, as well as the white-glove partnerships they cultivate with our talented Customer Success team.


Job Description


Do you like focusing on challenging problems and finding creative solutions? Would you like to help create something that makes a difference? Would you like to be part of a fast-growing company and be able to put your mark on something early?


We are looking for a technically creative and customer-oriented individual who wants to start and accelerate their career as an entry-level Data Analyst in a collaborative, fast-paced work environment. As a member of the Customer Success team, you will report into our Director of Customer Success, and you'll be based out of our downtown Seattle Headquarters. 


Suplari has created the Insights Generator, a data science and data engineering platform that combines capabilities like those found in Amazon Sagemaker, Tableau, and Trifacta to make it fast and easy to produce new insights for our customers.  As a data analyst, you will leverage Python, Pandas, and Jupyter Notebooks to build algorithms and machine learning models to identify financial insights for our customers using the Suplari Insight Generator platform. 


What you’ll do: 


Work with product management to identify insights that address real customer problems.

Create algorithms and machine learning models to identify financial insights for our customers.

Solve classification problems within customer supplier and financial data.

Perform sentiment analysis with supplier and financial data.

Experiment with data-science oriented projects as needed to meet customer needs.

You will work with data scientists, product managers, and full stack engineers to understand and help implement and integrate algorithms into the Suplari service.

You will build scalable data pipelines, triggered by user and system events, that will interact with data collected from relational databases, S3 buckets, file systems and RESTful endpoints.


To be successful in the role, you need to have: 


Intermediate proficiency with Python, R, or other scripting language is required.

Experience using tabular data structures like Pandas DataFrames

Experience using Amazon Web Services via SDKs like Boto

Experience using REST and other HTTP interfaces

Experience parsing various file formats from CSV to XML

Experience with advanced ANSI SQL and PostgreSQL including CTEs, materialized views, JSONB and full text search.

Experience building complex SQL queries to find patterns in data such as recurring transactions, outlier data points or fraudulent activity.

Experience working with large, semi-structured datasets like legal documents, application logs and product invoices.

Agility to jump into a broad range of projects.

Bachelor’s and/or Master’s Degree in computer science, machine learning, information systems, mathematics, or related fields is required. 


You’d be an excellent fit for Suplari if: 


You love being a part of a small, dynamic, and agile organization that encourages you to learn and grow.

You thrive in a highly collaborative & cross-functional engineering environment.

You’re a self-starter who loves finding solutions to interesting problems.

You welcome having autonomy with complex tasks.


Why Suplari?


Competitive compensation package

Ownership through equity and options

Comprehensive, company-paid medical, dental, and vision benefits

Been there, done that team: Our management team has a track record of success at companies such as HP, Amazon, Apptio, Skytap, iConclude, Trulia, and Zillow

Suplari is backed by top tier venture capital investors Madrona Venture Group, Shasta Ventures, Amplify Partners, Two Sigma Ventures and Workday Ventures

Ability to make a critical impact at an early stage company 


Other Important Information:


This position will be based out of our downtown Seattle HQ. We will not provide monetary relocation assistance for this role. 

We are unable to provide visa sponsorship either now or int he future for the position at this time.