Robot Maintenance & Repair Manager at Starship Technologies
United States of America
At Starship, we are redefining how goods reach the places where we live. We see a future where a new generation of convenience services becomes available to everyone – made possible by our awesome autonomous neighbourhood robots. We have brought together some incredible talent and have entered commercial pilots with hundreds of robots driving along sidewalks across the United States and four countries in Europe. We believe that soon there will be thousands of our robots around the world.
To continue this mission, we are now looking for a Robot Repair and Maintenance Manager to join our team. The main goal of this role is to lead the team, planning, coordinating, and supervising all activities related to support and deployment of robots in multiple locations across the USA. Our current fleet of robots numbers 350 and is growing daily, and the role of the Support and Deployment manager is to make sure the robots are deployed at the right time, in the right places, and that the fleet health is maintained across our delivery sites in the US (currently 7 and growing).

In this role you will have the opportunity to:

    • Lead a team of technicians across the US in multiple states
    • Work closely with the Support and Deployment team in Europe
    • Develop and implement strategic and tactical Support & Deployment management processes like inventory management, visual management, training, logistics, and hiring
    • Enable a continuous learning environment
    • Train, guide, and mentor technical staff in their day-to-day roles
    • Assist and support technicians in executing projects
    • Manage and plan the assignment of development resources

Does this sound like you? If you have the following, we’d like to hear from you!

      • 2+ years of experience in leading technical teams
      • Solid, hands-on, experience in improving processes
      • Some experience of work in the manufacturing industry
We’ll treat it as a positive if you have any of the following:
      • Experience of work with cross-functional and cross-border teams
      • Knowledge of Lean Six Sigma
      • A proven track record of improving processes and implementing changes
We are looking for someone who is tech- and process-savvy, data-driven, and with a can-do attitude. We need a high-achiever and a quick learner. Very good communication and problem solving skills are a must.

Here are some of the reasons why you should consider joining us:

    • We have a startup-style environment, and within that comes the opportunity to grow within the company
    • You’ll be able to build systems and processes from scratch
    • There are endless opportunities to learn from our inspirational, talented team members across the globe
    • The main one: At Starship, we’re working on building world-changing technology to disrupt the delivery industry
If you’re up to the challenge, apply and let’s talk! Join us and be a part of the Future of Delivery, today.