Escrow Assistant at FlyHomes
Seattle, WA, US

Flyhomes is reinventing the traditional real estate process to create a radically different experience.We level the playing field by giving any qualified buyer the chance to make a cash offer. We eliminate risk and uncertainty for homeowners trying to buy a new home with our Trade Up program.We streamline the homebuying process by unifying brokerage, financing, closing, and home services. Innovation is in our DNA. What will you create here?

When you join Flyhomes, you will have the ability to not only affect change across an industry, but on a human level. Real estate and technology are what we do, but people are at the core of our mission. From client-facing roles to data and technology, we start and end with the people we work with because they’re what matters. You’ll work alongside others who love to solve problems, think creatively, and take risks to fly the plane as we continue to build it! If this sounds appealing, we want to connect with you.

We are currently seeking driven and enthusiastic Escrow Assistant who can delight clients and go above and beyond the call of duty to join our Seattle, WA Fly Team location!

The Escrow Assistant is a client facing role interacting with dozens of Closing stakeholders. This role is on the front lines for closing real estate transactions, answering client, real estate agent and lender inquiries to ensure that all stakeholders experiences are positive with the closing team.

What You’ll Do

  • Setup new files and onboard clients & stakeholders for each transaction
  • Collect necessary information for files to support closing of escrow; ensure all information is accurate and matches the original Purchase Contract
  • Become familiar with all details of each transaction to provide exceptional customer service
  • Prepare documents for closing and handle the complete disbursement and follow up of all escrow transactions
  • Maintain communication with the Closing team regarding status of files
  • Collaborate and provide consistent and professional customer service with all stakeholders involved in Closing transactions to include clients, lender, escrow, title, Inspectors, etc.
  • Identify process improvements in the escrow process to improve experience and efficiencies

What You’ll Bring

  • Two or more years of experience in a customer service, real estate and title related fields preferred
  • Knowledge of real estate & mortgage lending practices preferred
  • Proficiency in MS Office Suite
  • High School Diploma or equivalent education or experience

Your Superpowers

  • Client Focus: You possess a passionate drive to delight our clients and offer unique solutions that deliver on their expectations. You are adept at relationship management.
  • Communication: You have impeccable written and verbal communication with the ability to convey messaging to diverse audiences. You utilize active listening skills and ensure that clients and colleagues feel heard.
  • Collaborative: You partner effectively with clients and colleagues, to drive our ‘winning together’ culture and execute on our common goals
  • Work Excellence: You are conscientious with the consistency and quality of deliverables. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through.
  • Analytical & Logical: You’re able to distill and synthesize complex ideas into concise, meaningful information. You’re adept at prioritization and project management with attentiveness to detail and consistent follow through.
  • Driven: You take initiative and persist in accomplishing objectives despite obstacles and setbacks. You are organized, focused and highly disciplined. Hard work doesn’t scare you
  • Accountability: You accept responsibility for your own actions and decisions and demonstrate commitment to accomplishing work in an ethical, compliant, and efficient manner for the benefit of your clients and the company
  • Flexibility: You thrive in a dynamic, fluid and unstructured environment because you are a self-starter who is eager to learn, grow and build something great together