Workflow Expert, Sales at Frame.io
New York City, NY, US

About Frame.io

Frame.io is changing the future of how videos are made by helping over 1 million creative professionals seamlessly collaborate from all over the world. 

We’re backed by Accel, SignalFire, FirstMark, Jared Leto, and a host of other amazing investors. Our market-leading product is used and loved by companies such as Turner, Disney, NASA, Snapchat, BBC, BuzzFeed, TED, Adobe, Udemy, and many more.

We’re in an exciting period of growth and are seeking extremely talented and passionate individuals who share our vision for helping visual content creators produce their best work.

About the Role

As we continue to rapidly scale our revenue and sales organization, Frame.io is seeking a passionate and creative Workflow Expert to provide technical expertise to our growing sales team. As the go-to expert on our product, you will work closely with prospects and customers to understand their needs and present solutions. Playing a vital role in our sales cycle, you will work with sellers to build sales presentations, conduct product demonstrations, and educate customers (everyone from developers to creative directors to C-level executives) on how Frame.io can optimize their video workflows. You will combine technical knowledge, a deep understanding and passion for video creation, and the ability to present persuasively with a love for helping customers solve problems.

Requirements

Deep experience in video creation and post-production workflows. You love diving into the nerdy details.

Experience explaining technical solutions to creative and technical professionals within the media technology space

Hands-on experience working with REST APIs and helping partners and customers build custom applications using them.

Great presentation skills and the ability to communicate complex ideas in simple terms

Strategic thinking and strong decision making abilities

Responsibilities

Support the sales team by helping customers understand what they can achieve by using Frame.io

Be a post-production workflow and technical subject-matter expert on our product and for our customers

Create and deliver customer-specific product demonstrations to help drive deals to close

Build lasting relationships and provide consistent updates to existing customers on our features, enabling upsells

Provide clear and insightful feedback from prospect conversations to our Product, Engineering, and Marketing teams

Benefits

Competitive salary and equity

Medical, Dental, & Vision Insurance

OneMedical membership

Daily catered lunch & fully stocked kitchen with cold brew on tap

Unlimited PTO

Volunteering paid time off

Yearly stipend for learning and development

Work From Anywhere Week

Pre-tax commuter benefit

Discounted gym membership

Classpass discount

Free Citi-Bike membership

Paid parental leave

Flexible Spending Account

Influence in a small, fast-paced team

Our philosophy is simple. At Frame.io, we believe that working with people of different backgrounds and perspectives allows us to elevate each other and helps us build a better product for our users.

We’re proud to be an equal opportunity employer, and are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on the needs of our business, job requirements, and applicants' qualifications. In other words, we only care that you’re the best person for the job.