QA Analyst at TigerConnect
Santa Monica, CA, US

TigerConnect - the leading provider of HIPAA compliant messaging and workflow optimization tools for the healthcare industry - is seeking an experienced Software Quality Professional to join our team in Santa Monica.  This individual’s primary responsibilities will be developing test plans, executing testing, evaluating and reporting test results, and generating measures to ensure the highest level of product quality.

The QA Analyst will work on web applications from an end-to-end perspective and will work cross-functionally with an integrated team of developers, product managers, project managers and designers for test planning, test development, product verification and validation.

What You'll Own:

  • Analyze user stories and technical requirements for validity and proper user experience
  • Develop and write software test plans that cover functional and performance testing both at an integration and system level
  • Perform functional testing at an Integration, System, and User Acceptance level
  • Partner with the development team throughout the lifecycle of software development from requirements gathering to live support
  • Participate in the defect workflow for your team
  • Identify and drive opportunities to improve our testing processes across multiple platforms
  • Perform testing on various Web browsers and Mobile platforms
  • Provide recommendations to continually improve and automate testing processes

What You Bring to the Table:

  • 2+ Years of software testing experience 
  • Strong experience in web application testing (mobile testing is a plus)
  • Ability to develop, write and execute test plans and test cases based on design specifications and requirements
  • Comfortable in reviewing code (e.g. javascript)
  • Knowledge of Software Development Life Cycle
  • Experience in Agile Scrum Development Model
  • Working knowledge of JIRA, Confluence and TestRail
  • Familiar with Automation Frameworks and Tools 
  • Strong analytical skills and attention to detail
  • Excellent written, verbal and interpersonal communication skills
  • Hands-on, self-disciplined, results-oriented and able to operate effectively in a high-growth, fast-paced work environment
  • Energy and positivity to contribute to the TigerConnect culture
  • Work autonomously on assigned tasks


Who We Are:

As healthcare’s largest provider of clinical communication solutions, TigerConnect helps physicians, nurses, and other staff communicate and collaborate more effectively, accelerating productivity, reducing costs, and improving patient outcomes. With over 6,000 facilities, delivering hundreds of millions of messages monthly, TigerConnect continually delivers advanced product innovations and integrates with critical hospital systems such as the EHR, nurse call, and scheduling solutions. It is recognized as a top Cyber Security Company to Know, one of the 5 Sizzling Silicon Beach Startups to Watch by Entrepreneur, and a Best Places to Work in Healthcare 5 years in a row (2015201620172018, and 2019). TigerConnect currently has over 130 employees with offices in Santa Monica, San Jose, and Shanghai.


Why We’re Different:

  • We are the largest provider of clinical communication and collaboration solutions in the U.S.
  • We're making much-needed, major changes in the healthcare industry - allowing nurses and doctors to treat more patients, more quickly
  • Prime office space in the major tech ecosystems of California - Silicon Beach and Silicon Valley - each complete with a loaded fridge and tons of other perks (think rock climbing wall, food trucks, yoga, happy hours & more)
  • An opportunity to work closely with a proven executive team, board, and serial entrepreneurs (
  • A fun environment that embraces a “work hard-play hard” culture
  • We have team members that love what they do and are willing to go the extra mile to help clients, support the company's rapid growth, and ultimately optimize healthcare workflows
  • This is a full time opportunity with a competitive salary, medical benefits, and 401K matching plan


TigerConnect is an Equal Opportunity Employer.

*Recruiting firms that submit resumes to TigerConnect without first entering into a written contract with TigerConnect will not be entitled to any compensation on candidates referred by that firm.