Client Engagement Manager (Institutional Investors) at Second Measure
San Mateo, CA, US / New York City, NY, US
As a client engagement manager, you’ll work with some of the world’s largest hedge funds and asset managers, directly impacting their investment decisions. You’ll build strategic relationships with senior executives and investors, ensuring that Second Measure’s data continues to enable them to gain an edge in the markets. Additionally, you’ll work cross-functionally with internal sales, product, and data teams to develop features that will continue to delight our clients.
In this role you will:
  • Own post-sales relationships with large hedge funds and asset managers, interacting with portfolio managers, investment analysts, and strategy teams.
  • Develop a deep understanding of client organizational structure and actively identify opportunities to improve client decision-making using Second Measure data.
  • Scope and manage custom research projects with the help of our data team.
  • Act as internal voice-of-the-client to shape Second Measure’s product development efforts.
  • Maintain deep technical understanding of Second Measure’s product and data, to provide first-line technical and product support, on-boarding, and training.
  • Build the strategy around contract renewals and upsell opportunities.
About You:
  • You have 3+ years of experience in a research analyst, account management or prime brokerage capacity working with buy-side clients (primarily hedge funds).
  • You enjoy working with clients as a trusted advisor. Able to command client respect.
  • You have strong presentation skills and experience communicating analytical work to senior executives.
  • You are familiar with public market equity investing and/or equity sales.
  • You love data. Formal training in data analytics a plus.
  • You would thrive in an entrepreneurial startup environment.
  • You can travel domestically—roughly 5-10%.

Working at Second Measure:

  • Comprehensive medical, dental, and vision benefits
  • 401(k) with company matching (up to 4% of annual salary)
  • Unlimited paid time off
  • Generous paid parental leave
  • Pre-tax FSA and commuter benefits
  • Life insurance, disability plans, and legal assistance
  • Highly competitive compensation, systematized to break down the gender pay gap and promote fairness