Data Analyst, Product at Lattice
San Francisco, CA, US

About the Role

You’ll work closely with our Product, Business, and Customer teams to learn everything you can about how our customers interact with Lattice. You will be the expert in what it means to use our products, and to use them well. With our VP of Product, you’ll generate the right questions to ask and then find those answers. You will regularly present key insights and recommendations to leaders across the company. Your expertise will be a vital aspect of our product prioritization and roadmapping process, as well as our customer engagement and retention programs. You will work within the Business Operations team, a small group of folks working to make sure that Lattice makes data driven decisions and then executes rigorously against those decisions.

Responsibilities

  • Develop & own core product metrics and reporting in partnership with the Product, Engineering, and Design teams
  • Refine what healthy usage of Lattice products looks like and which customers meet that criteria
  • Communicate your findings in an engaging and digestible way to drive product roadmap and customer engagement decision making
  • Work with operational teams to ensure that your insights turn into actions for the benefit of our customers
  • Refine ambiguous questions and generate new insights through a deep understanding of the relationships between the data, our customers, and our business

Qualifications 

  • A bachelors or masters in a quantitative field, or equivalent work experience
  • 3-5 years experience in data analytics or data science
  • Strong SQL skills and the ability to program in R or Python
  • Strong knowledge of statistics and experiment design
  • An understanding of product development cycles and roadmapping
  • Very strong organizational skills, with the ability to drive data initiatives and elevate the data maturity across the business
  • Strong communication skills

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive.  In an age where innovation is happening all around us, there's commonality – people are driving these changes. We offer a solution that helps companies put employees first. Lattice is a people management tool that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, and goal setting in a way that allows companies to focus on employee development, growth, and engagement. Since launching in 2016 we have grown to over 1,800 customers globally, including brands like Slack, WeWork, Reddit, Glossier, and Asana.

Why Lattice?

  • The opportunity to join a very fast growing company built by an ambitious team that’s passionate about solving customers’ needs and loves coming to work every day. (That’s not rhetoric, we really mean it.)
  • A culture that supports and promotes professional growth and development
  • Competitive salary, equity, and benefits
  • Centrally located FiDi office
  • Flexible vacation/time-off policy
  • Other fun perks like continuous learning reimbursements, office snacks & team trips

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Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.