Senior Digital Marketing Manager at SendBird
San Mateo, CA, US

SendBird is looking for a creative Senior Digital Marketing Manager to join our growing marketing team. This role will be responsible for planning, organizing and executing digital marketing programs including SEO/SEM, social media and display advertising campaigns. You will measure and report performance of all digital marketing campaigns and utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.


Manage all online channels including search (paid and organic), paid social, display, and our SendBird website to drive qualified opportunities.

Lead experience testing and optimization throughout the buyer's journey with attention to ad creative, ad placement, landing page experience, conversion forms, and A/B testing.

Set and manage budget across digital channels to maximize ROI and achieve digital attribution goals

Partner with Product Marketing and Content teams on content strategy, planning, execution and measurement of multi-channel programs: Paid Social, CPL Programs, Display, Web, Retargeting

Collaborate with campaign managers to target accounts and contacts list for each program

Work with Marketing Operations on nurture programs for digital leads

Responsible for new vendors evaluation, business requirements, partnering with Demand Gen Director and Marketing Operations on system integrations and program operationalization i.e. ad platforms, intent vendors

Use data and industry best practices to formulate in-depth analysis, insights and interpretations to optimize online programs and test new tactics


4+ years experience in digital marketing, preferably in B2B/or SaaS industries

Successful history in developing and executing multi-channel digital programs: LinkedIn, CPL, Intent, Retargeting, Web Personalization

Proven ability to identify target audiences and devise digital campaigns that engage, inform and motivate

Highly analytical, able to optimize programs through A/B testing and tools

Understanding of marketing and sales funnels and associated marketing practices. 

Experience executing paid and unpaid social media campaigns

Experience in Marketo and Salesforce a plus

Self-motivated, able to work autonomously, be creative, efficient and productive


Pick your new laptop!

4 weeks paid time off!

12 US paid Holidays

Fun working environment 

Flexible work schedule

401K and more!


SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.

We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (60+ employees) with an Asia-Pacific office in Seoul (90+ employees).