Accounts Receivable Specialist at SendBird
San Mateo, CA, US

SendBird is looking for an accounts receivable specialist who will be responsible for general accounts receivable and billing process. The successful candidate must be able to work independently and understand SaaS revenue recognition principles and procedures.

WHAT YOU WILL DO

Own internal billing system

Prepare, verify and deliver invoices electronically

Maintain payment gateway and monitor credit card payments

Collect outstanding invoices and help to resolve bad debt

Maintain revenue recognition schedule in compliance with ASC 606 and AR sub-ledger

Post reconciled daily sales receipts against the bank activities

Provide weekly AR aging and update regarding delinquent accounts

Attend to customer inquiries and handle customer setup

Coordinate with Sales Ops and Account Executives validating data integrity within Salesforce against contracts

Act as a liaison between engineering and finance in terms of billing system improvement

Ad-hoc special projects, and other requests as needed

WHO YOU ARE

Critical thinker - you use logic and analytics to evaluate process needs and identify alternatives.

Problem solver - driven to find a solution and are solutions-oriented

Emotionally intelligent - you are able to build strong trust with leaders and employees.

Empathetic - you connect well with customers and employees.

Motivated by challenges - you bring a positive tone, and eye for solutions and energy for rolling up your sleeves and doing whatever needs to be done.

Organized - deeply responsible and accountable with strong attention to detail and organization.

Team player and independent worker - you understand the importance of working as a team all the while capable of being successful on your own

Exhibit utmost sensitivity to the confidential and critical nature of employee information 

Exceptional communicator in both written and verbal interactions; clear, concise, and courageous in giving tough but supportive feedback when needed.

Thrive in a fast-paced, dynamic environment. You are flexible and adaptable, a team player above all.

Patience - The ability to stay calm and keep from taking things personally will help diffuse tense situations with angry customers.

EXPERIENCE & SKILLS

Bachelor’s degree in Accounting, Finance or a related experience

3+ years of relevant accounts receivable experience, start-up experience is a plus 

Solid understanding Revenue Recognition principles (ASC 606)

Experienced in customer-facing roles and excellent communication skills

Ability to articulate problems, gather information, assess and recommend solutions

Experience working in SaaS environment with well-known billing systems and accounting software (QBO, NetSuite, Intacct, etc)

PERKS

Pick your new laptop!

4 weeks PTO!

100% Paid Benefits

12 US Paid Holidays

Fun working environment!

Flexible work schedule

Opportunity to work for one of the hottest startups on the planet! 

ABOUT SENDBIRD

SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.

We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (40+ employees) with an Asia-Pacific office in Seoul (50+ employees).