Senior Digital & Physical Events Marketing Manager at SendBird
San Mateo, CA, US

SendBird is looking for a Senior Events Manager to lead and execute our global events strategy for both physical and digital events

Events are a critical component for how SendBird engages with customers and partners within our industry. The Senior Events Manager position will be responsible for managing the execution of all events for SendBird and creating the measurement plan to demonstrate the impact to the business. As a core member of the Demand Generation team, this role will have a great deal of autonomy to develop a framework for repeatable execution of revenue-driving events.

WHAT YOU WILL DO

Manage our trade show and field event presence globally

Build and run our Webinar program

Manage event logistics ranging such as defining event goals, promotional strategy, site identification, contract negotiation, and on-day support.

Develop and execute an engagement plan for each event including reviewing attendee lists, working with other marketing members to develop outreach content, owning booth design,  and identifying opportunities for SendBird to amplify it's presence

Responsible for developing and tracking key performance indicators for events, such as the number of attendees, content generated via events, and the number of new customers / revenue generated as a result of events.

WHO YOU ARE

Go-Getter. Motivated to learn and grow with a fast-growing company. Ability to multitask programs and projects in a fast-paced environment with short timeframes. Competing priorities and ambiguity do not slow you down.

Problem Solver. You anticipate problems, know when to escalate, understand what tradeoffs should be made, and balance the needs of the business with delivering an experience that is valuable to the attendees.

Customer Obsessed. You think of an event as a product and obsess over how to add value to attendees before, during, and after the experience.

You eat details for breakfast.  No detail is too small or inconsequential for you to consider.  You give new meaning to the term “detail oriented” with the ability to think on your feet to discover creative solutions.

EXPERIENCE AND SKILLS

You’ve done it. 3+ years of experience in marketing, event/webinar management, or experiential marketing.  B2B/SaaS experience preferred. 

Systems.  Experience with MarTech systems such as Marketo, gotowebinar, etc preferred

Relentlessly High Standards. Strong project management skills and ability to manage a timeline with many moving parts and stakeholders.

ADDITIONAL BENEFITS

Pick your new laptop!

4 weeks paid time off!

99.99% paid Benefits

12 US paid Holidays

Fun working environment 

Flexible work schedule

Opportunity to work for the hottest startups on the planet!

ABOUT SENDBIRD 

SendBird is the world's leading chat & messaging platform as a service. Our mission is to digitize human interactions for businesses. Our platform delivers billions of messages per month to help people connect through the products and apps they love.

We’re a Y Combinator alumnus (W16) and have raised over $120M from leading investors including ICONIQ Capital, Tiger Global Management, Shasta Ventures, August Capital, and FundersClub. We are headquartered in San Mateo, CA (50+ employees) with an Asia-Pacific office in Seoul (100+ employees).