Senior Product Manager - Growth at Doctor On Demand
San Francisco, CA, US

Doctor On Demand’s mission is to improve the world’s health through compassionate care and innovation. We believe that health is personal, and means so much more than treating illness. We're proud of the care we've provided over the years and the relationships we’ve developed with our patients, as evidenced by the 5-star reviews we continually receive. People use our service to gain access to some of the best physicians and licensed therapists in the country, all whenever and wherever is most convenient. It’s as simple as opening the Doctor On Demand app on a smartphone or computer.

Through live video visits, our hand-picked, US-trained doctors take patient history, perform an exam, and recommend a treatment plan. Prescriptions, if needed, go directly to the pharmacy of choice. While insurance isn’t required, tens of millions of Americans enjoy covered medical and mental health visits through employer and health plan partnerships. To learn more about the hundreds of medical issues we treat, visit us at doctorondemand.com.

About the Team

Doctor On Demand’s product team is growing, and we’re looking for a senior product manager with a passion for disrupting our current healthcare system. We’re solving big problems through the intersection of design and technology -- problems that give you autonomy to build meaningful solutions across the product. 

Your responsibilities:

  • You’ll work with employers and health plans to ensure our product is enabling the right patient experience and healthcare’s innovation. 

  • You’ll work closely with engineers on creating the right product design in a range of projects from patient UX experience improvements to highly technical integrations. 

  • You’ll support the go-to-market team, educate our enterprise customers about our offerings and solutioning future iterations of our platform. Finding a balance between quality, customization, and scalability will be an important skill to showcase. 

  • Develop and maintain a roadmap balancing feature requests, service expansion, and feedback.

  • Create integration guides for third party developers.

  • Evaluate competitors to look at emerging trends, technical options, and best practices .

  • Create user stories and requirements for both internal and external engineers.

  • Work with analytics on integrating data, measurements, and reporting into the platform.

  • Inspire and empower our internal teams to build capabilities with our platform with external developers in mind.

Skillset:

  • 6+ years of experience leading a product life cycle and working with engineering. Healthcare experience is preferred. 

  • Experience designing new product solutions while leveraging the existing platform. 

  • Ability to represent the company in external client calls. Previous experience with health plans and/or employers is preferred. 

  • Experience writing and contributing to technical integration guides for partners 

  • Proven track record of translating business problems into testable hypotheses

  • Experience working with multiple stakeholders to create a comprehensive and achievable strategy to tackle a given problem.

  • Experience delivering products and showing the impact of the work you have done.

  • Currently authorized to work in the United States as no sponsorship is available for this position.